I would like to thank John at Aircooled.net for his description of come of his customers. I am not aware of the situation which led to this colorful description nor of other events which may have influenced this choice of words. I am, however, a consumer and I have expectations regarding how I wish to be treated. One of those expectations is not to be referred to in an unflattering way either before or after business is conducted. As a long time Volkswagen owner and purchaser of parts for both air cooled and water cooled models my desire is for business to be conducted in a cordial, helpful and cooperative manner. I conduct business with those vendors who keep this in mind and build their business practices on such models. Those who do not are not first among my choices. I would hope this lack of decorum with reference to customers is an isolated anomaly.
Rico Dagastino Memphis, TN |
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