Date:         Sat, 16 Oct 2004 12:51:58 -0800
Reply-To:     Jack <john.cook58@VERIZON.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jack <john.cook58@VERIZON.NET>
Subject:      Re: jack, costs NVC
Comments: To: Mike Miller <mwmiller@CWNET.COM>
In-Reply-To:  <BD96B75D.66FE%mwmiller@cwnet.com>
Content-type: text/plain; charset=US-ASCII

re:  "I was taught [in my Master's program] that it was Deming that went to
Japan ..."

You may be correct, but as my earlier quote illustrates, the Japanese credit
them both for helping in their quality turn-around.  The two names are often
associated for that reason, at least in my memory.

But if it's important to you (for QC reasons, of course) to know if only
Deming physically travelled to Japan and became the "big deal", I'm sure
that info is available.

I think a point which got lost is that Deming, Duran, et al, tried to work
with American industry (before going to Japan) but got the cold shoulder.
At least that's the story I was fed way back when.  I'm sure that's a
complex study all its own.

//Jack



Date sent:              Sat, 16 Oct 2004 11:32:45 -0700
Send reply to:          Mike Miller <mwmiller@CWNET.COM>
From:                   Mike Miller <mwmiller@CWNET.COM>
Subject:                Re: jack, costs
To:                     vanagon@GERRY.VANAGON.COM

> I was taught [in my Master's program] that it was Deming that went to Japan
> and became a big deal.  Hmm.
>
> Need some quality control here.
>
> Mike
>
>
> On 10/16/04 10:52 AM, "Jack" <john.cook58@VERIZON.NET> wrote:
>
> > BenT,
> >
> > re: "As for quality -- Duran? You mean Duran Duran is having a re-union
> > concert in Japan?"
> >
> > Uh, no ... J.M Duran.  Here's a quote from a review of a book some may find
> > interesting (KAIZEN (Ky'zen): The Key to Japan's Competitive Success"
> >
> > "This book, and the KAIZEN process itself, relies on concepts (such as the
> > Deming Cycle, Statistical Process Control, and the Seven Steps in Problem
> > Solving) developed by Deming, J.M. Duran, and other Western professionals."
> >
> > //Jack
> >
> >