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Date:         Tue, 25 Jan 2005 08:09:23 -0800
Reply-To:     Tim Olmstead <tim@CWO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Tim Olmstead <tim@CWO.COM>
Subject:      Re: Shipping a Vanagon tow hitch - a saga
Comments: To: Larry Chase <roadguy@ROADHAUS.COM>
In-Reply-To:  <00b501c502ec$07c1b580$6400a8c0@t41>
Content-Type: text/plain;charset=iso-8859-1

The persuasion of a friendly smile and kind words. You make her day and she makes yours.

Next time check with DHL and shipping it as an open item strapped to a pallet or something like that. I recently shipped a Toyota Tundra grill guard to a friend in the Seattle area. I strapped it to a pallet and made arrangements with DHL via telephone, the driver did the pickup when I was not there, I received email notification of the shipping progress, two days later it arrived at the destination. The only hitch in the giddyup was they billed the recipient more than $800. After a coupke of weeks of phone calls and one final legal threat he received a check for the difference. The price was almost $80 which is inexpensive for an item of that size and weight. I discoverd that open freight is much less expensive than boxed.

Tim

> Volks, > > Recently I had to ship a SA Vanagon Tow Hitch. > > First step .. haul it down to UPS for an estimate .... $57.82 > > Ouch and a huge cha-ching, that won't do. > > The damn thing was classified as "Over Sized" and of course this is code > for > "I really hope you want to ship this, because its gonna cost you big > bucks". > > Back home after boxing and weighing, I went to USPS, FedEx and UPS web > sites > and plugged in the numbers. > > 49"x28"13" at 42 lbs. > > To be honest ... hauling this thing around it felt like 75 lbs. > > I gotta get back to the gym. > > Anyway ... these were the online shipping estimates: > > UPS ground = $57.82 (just like they told me the other day) > USPS Parcel Post = $92.81 > FedEx = $79.94 > > Then I started playing around with the dimensions of the package. > > I stumbled on the fact that if I reduced the actual dimensions by one > inch, > it would greatly change the cost of shipping with FedEx. > > But it didn't change the cost with UPS or USPS. > > So I figured it was worth a shot to see if I could get a sympathetic > clerk. > > Yesterday I walked into the main FedEx shipping center ..... Surveyed the > clerks and waited > for the one who had the most sympathetic face and cheeriest attitude. > > As I approached the counter, and after a pleasant "hello and how are you > today" I announce > "We have a mission of great importance". > > Really the clerk exclaimed! > > Yes .... I went on to say "The difference between this package being > affordable and not affordable to ship > is a mere inch in the dimensions. > > "We are on the cusp of success vs failure" I proclaimed. > > What's in the strange looking package she asked ... > > "Goal Post for a new infant football league" I spontaneously respond. > > Fighting to hold back tears of laughter she began measuring. > > As she stretched the tape across the first dimension a "accurate" number > was > revealed, she looked at me. > > Shaking my head ever so slightly left to right, so as to not attract > attention of a supervisor, I frown. > > She began sliding the tape backwards .. ever so slowly. Once an inch of > precious dimension had been removed ... I smile clandestinely. > > Beaming she writes down that dimension and begins the next measurement. > > Repeating our secret ritual ... we end up with three dimensions that when > plugged into the > "Mysterious Shipping Calculator Computer Program" spit out a cost of > $31.15 > vs the previously > Estimated $79.94. > > Both of us, now bonded by mutual mission, jubilantly finish the paper work > and end the transaction > with one last exchange. > > "is it really a Goal Post for an new infant football league" the friendly > clerk asks. > > I smile, wink and walk out. > > Life is good when you can work the system. > > Larry Chase > www.roadhaus.com > >


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