My local VW dealer (Stohlman VW/Subaru in Tyson's Corner Virginia) used a Vanagon as their customer shuttle up until about 5 years ago. Then they switched to a Eurovan. I believe they still use that Eurovan. I think the switch to the Eurovan occurred around the same time their good Vanagon mechanic (Ricky?) switched to being a shop manager. Some russian became the vanagon mechanic. A year or two after that, I stopped using them for service on my Vanagon. Of course their labor rates also went from $45 an hour to $85-90 an hour, and getting service used to consist of dropping it off the night before, now I'd have to schedule it 2-3 weeks ahead of time. (note this is also >AFTER< they expanded their service bay.) Service now would ALWAYS take a minimum of 3 days (1 day to diagnose problem and order parts, and 2 days to wait for the parts to get there and get installed.) Complete uneconomical to use them for service under those circumstances. |
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