Date: Fri, 22 Apr 2005 09:10:13 -0700
Reply-To: Don Williams <williams@FIRE.BIOL.WWU.EDU>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Don Williams <williams@FIRE.BIOL.WWU.EDU>
Content-Type: text/plain; charset="us-ascii"; format=flowed
I thought that this was kind of tacky and needless accusatory. I have no
stake in the Bus Depot, but they have always been decent to me and address
any questions or confusion promptly. They have saved me a bundle over the
years and I thank them for it. Why air that kind of laundry??? It helps
no one.
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com]=20
> On Behalf Of jbange
> Sent: Thursday, April 21, 2005 8:36 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: SA grill light part #
>=20
>=20
> Anyone know the part number for the driver's side driving=20
> light that goes with the South African grill kit? I ordered=20
> the set from Bus Depot and they sent two passenger side=20
> driving light assemblies (part# BCW 941 782). I sent one of=20
> them back and in return received ANOTHER passenger side=20
> light, same part# (BCW 941 782) despite the fact that they=20
> said "OK, so you need the ODD numbered one". A Google search=20
> for that part number leads to a single reference on a German=20
> message board with a reference to part# BCW 941 781 right=20
> next to it. Presumably the 781 part is this fabled "odd=20
> numbered one" that I need, but I would sure like some=20
> third-party verification. Today they emailed me asking me to=20
> send back the wrong part so they can see what part number it=20
> is and THEN send me the right one! I've already explained to=20
> them that the problem is that their system describes the 782=20
> part as "DRIVER'S SIDE" in the description field, and all=20
> they need to do is get someone to just pull the CORRECT PART=20
> NUMBER instead of reading the erroneous description. Frankly,=20
> I'm hesitant to send this part back until I get the right=20
> one. I've already spent $25 to send back the first incorrect=20
> light and incorrect grill (they sent me an 80-85 2-light=20
> grill the first time-- I really enjoyed having to drag THAT=20
> to the post office), and no answer has been forthcoming in=20
> reply to my question about how this will be reimbursed.=20
> Basically I want to ask for that part by number specifically=20
> this time, and I don't want to end up $30 down and one light=20
> short. Sorry for the rant. This has been going on for nearly=20
> a month and it's driving me crazy.
>=20
> John Bange
> '90 Vanagon "Geldsauger"
> 9 months owned - $11144 "invested"
>=20
>=20
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