Date: Sun, 8 May 2005 00:35:54 -0400
Reply-To: The Bus Depot <vanagon@BUSDEPOT.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: The Bus Depot <vanagon@BUSDEPOT.COM>
Subject: Re: bus depot disocunt code was/WTBoutside door handle
In-Reply-To: <4756d7805050720151b1ea66@mail.gmail.com>
Content-Type: text/plain; charset="us-ascii"
>> If you didn't get your discount for any reason, you can
>> write or call the folks at BD and they'll take care of it.
> Unfortuneately the response I got when this happened to me
> was..."Sorry, if its not there correctly when you place your
> order too bad. Must be there at the time the order is placed."
The official policy is that, just like a store coupon, the discount code
must be presented at time of purchase. If you correctly enter the code, it
will show up on the checkout page before you confirm your order (and then
again on your emailed confirmation) right near the order total. There is a
little leeway there, however. If you place an order and have problems using
the code, forgot to enter it, etc., just shoot us an email immediately after
submitting the order. As long as you email us right away, we can generally
still "catch" your order before it processes, and manually apply it to any
qualifying items.
The situation changes, however, once the order goes into the processing
stage (or has already been shipped). At that point it's more difficult to
make changes to the order, and we generally won't "retroactively" apply the
discount. The exception would be if it were our mistake (meaning that it
showed up in your email confirmation, so you keyed it in properly, yet you
still didn't get it).
To repeat the terms of the list discount: It is 5% off merchandise totaling
$50 or more, with the following exceptions: Sale items (denoted by the
"Bargain Bin" icon on the website), tires, made-to-order or special-order
items (such as carpet, curtains, interior panels, rebuilt
engines/heads/trans), gift certificates, core deposits, shipping, PA sales
tax, previously placed orders, and orders to which another discount has been
applied.
To obtain the discount, you must be a current list member and enter list1e
in the Referral Code field upon checkout. The discount will be applied to
those items that qualify, and will be reflected in the checkout total.
- Ron Salmon
The Bus Depot, Inc.
www.busdepot.com
(215) 234-VWVW
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Toll-Free for Orders by PART # : 1-866-BUS-DEPOT
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