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Date:         Fri, 17 Jun 2005 13:12:03 EDT
Reply-To:     THX0001@AOL.COM
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         George Goff <THX0001@AOL.COM>
Subject:      Re: CV Joint issues
Comments: To: korkwood@WSHOST.NET
Content-Type: text/plain; charset="US-ASCII"

In a message dated 6/17/05 11:15:04 AM, korkwood@WSHOST.NET writes:

<< Comments very welcome >>

Leon,

From what I know of you, you have been around the block more than once, so, I'm sure you can tell the difference between "stiff-it'll-loosen-to-a-proper-fit-with-use" and "somebody-screwed-up-at-the-factory". I think you have an example of the later.

A couple of years ago I got some new outer tierod ends. When I went to put them on, they seemed to be bound up solid. I called the parts guy about them and after telling me about the state of the art factory which he had toured where the tierod endo's were made, he told me something I already knew - tierod ends are stiff when new. I told that they seemed to be well beyond stiff, but he assured me all was right and told me in not so many words to stop whining and just install the damn things. Within a month, I was in his parking lot so that he could hear for himself the moaning and groaning coming from the tierod ends. He replaced the parts without question. He won't be so lucky the next time because I have found out since then that reputable manufacturers have in place a form of backcharge they call a "labor charge" to compensate a jobber for the time and materials he spends replacing their DOA parts.

George


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