Date:         Tue, 30 Aug 2005 21:52:27 -0400
Reply-To:     thegreenwesty@NETSCAPE.NET
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Green Westy <thegreenwesty@NETSCAPE.NET>
Subject:      Re: New Owner ... Pop Top Question
Comments: To: ron@busdepot.com
Content-Type: text/plain; charset=iso-8859-1

"The Bus Depot" <vanagon@busdepot.com> wrote:

>> I tried it and the zipper pull fell off and there was a
>> hole already in the screen that looked like it was
>> repaired in the factory
>
>
>I've never had another issue like that out of hundreds sold. I would really
>doubt that it actually came from the factory that way. My guess is that a
>less than honest customer "pulled one over on us;"  they bought a canvas,
>damaged it, patched it up somewhat, then returned it for a refund claiming
>it wasn't used and not needed, and we didn't notice the damage.  You'd be
>amazed at some of the returns we get -

I have gotten several emails from people stating that they were happy with the euro repro canvas and had no problems. Maybe mine was an isolated incident?? Either way,the depot worked hard to get me a canvas I was happy with.

Bill

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