Date:         Fri, 16 Sep 2005 08:26:57 -0700
Reply-To:     "Skarloken, Donna S." <DSkarloken@REEDSMITH.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         "Skarloken, Donna S." <DSkarloken@REEDSMITH.COM>
Subject:      Re: NVC: "Book Rate" vs Actual Time
Comments: To: Bruce Nadig <motorbruce@HOTMAIL.COM>
Content-Type: text/plain; charset="us-ascii"

My .02 cent is that Jeff at Vanagonparts did a very good, quick job for
what I thought was a fair price on my 90 Vanagon.  

Secondly, I really appreciate it when a shop checks my vehicle over as
Bruce mentioned below.  I can't tell you how many times I've caught one
of these items (light out, oil overflowing after oil change, didn't
check tire pressure) that my local VW shop missed when I had the car in.
It's really a help.   

-----Original Message-----

I always made all of my mechanics complete a check sheet for EVERY job.
Tire pressure was to be checked, all lights and signals were checked,
etc. Even if the car had been in the shop just the day before, I always
had the mechanic check all of these things and perform a test drive to
make sure the vehicle was safe.

I hope that this helps all of you understand the billing process a bit
better.

Cheers,
Bruce
motorbruce@hotmail.com