Date:         Sat, 7 Jan 2006 16:41:05 -0800
Reply-To:     jon <jon@KENNEKE.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         jon <jon@KENNEKE.COM>
Subject:      Re: Bus Depot
In-Reply-To:  <007701c613b5$83d524b0$0a0ba8c0@RON>
Content-Type: TEXT/PLAIN; charset=US-ASCII

> or not. No business never makes a mistake (and for the volume of packages we
> ship, I have to say in my defense that we don't make many). But it is very
> important to me than when a mistake does happen, we do everything within
> reason to make things right.

Yes! And you never hear about the 99.9 percent of the orders that are
correct, and on-time. You only hear/read email about the small number of
orders where there is a mistake or delay.

I run a mail-order outfit as well (not VW related), and feel Ron's pain.

Jon

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