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Date:         Fri, 5 May 2006 13:18:06 +0000
Reply-To:     joe trussell <vanagongl@HOTMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         joe trussell <vanagongl@HOTMAIL.COM>
Subject:      Re: More Fun with UPS
In-Reply-To:  <004201c66ffa$0f15ec80$6501a8c0@daryl01>
Content-Type: text/plain; format=flowed

The latest:

I got a random call from UPS Customer Satisfaction last night.

"How is your UPS account working out? Are you happy with the service provided thus far?"

I understood immediately that this poor girl was probably a third party quality control phone jockey, so with all the strength I could muster, I kept myself under control and told her the whole sordid story in intricate detail and measured tones.

"Wow. This is a recorded line, mind if I pull the call and give it to my boss? I've never had a call like this"

So, my story is getting out. Perhaps there will be a revolution of some kind. I'll keep you posted.

In other news, my Vanagon still looks dumb with one steel wheel and three alloys. I keep it parked across the street from my house so I can look at the nice side.

Joe T. Denver

>From: "AATransaxle" <daryl@aatransaxle.com> >To: "joe trussell" <vanagongl@HOTMAIL.COM>,<vanagon@GERRY.VANAGON.COM> >Subject: Re: More Fun with UPS >Date: Thu, 4 May 2006 21:11:53 -0700 > >I feel your pain man... >I recieved a Porsche G50 trans from back east...Cracked bell housing from >rough handling...UPS paid for repair...I sent it back...got to the dealer >and it had been dropped on its nose...they sent it back...on the return, it >had the housing cracked once again...Three trip...3 claims...Never got >tired of cashing their checks though... >Sent it back the last time ..ON A Truck...had seen enough of that one... >Fedex is notorius for billing problems... >DHL is best SO Far other than the current Kim Brennan's late getting there >diff after I got the labels on 2 boxes switched... >Daryl of AA Transaxle >Duvall, WA. (Seattle area) >1-877-377-0773 toll free >425-788-4070 >aatransaxle.com >86 Syncro Westy WBXTurbo > >----- Original Message ----- From: "joe trussell" <vanagongl@HOTMAIL.COM> >To: <vanagon@GERRY.VANAGON.COM> >Sent: Thursday, May 04, 2006 9:25 AM >Subject: More Fun with UPS > > >This is still about lost Vanagon Alloys (vanagon content.) > >I was told they'd refund half of the doubled shipping charges, which they >haven't done. > >Then two days ago I had an additional charge to my bank account for >$220.00. > >I called and found out that they charged me a return fee was because they >tried to deliver the wheels three times and couldn't get a signer, so they >returned to sender. > >The sender Address? 1871 S. Monroe st, Denver (my address.) >The receiver Address? 1871 S. Monroe St., Denver. (also my address.) > >So UPS is saying they brought them from my house to my house, nobody signed >for them, so they took them back to my house. > >Yet I still have no wheels, and the trace department is still investigating >my lost wheels. > >I've now spoken with fifteen UPS reps in four departments in five days, I'm >out $450 additional dollars, and again I still have no wheels. > >I'm going to have an anyeurism. > >Joe T. >Denver >85 Wolfsburg Westy with three nice alloys > >_________________________________________________________________ >Don't just search. Find. Check out the new MSN Search! >http://search.msn.click-url.com/go/onm00200636ave/direct/01/ > >

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