Date: Wed, 27 Dec 2006 11:23:24 -0900
Reply-To: Mark Tuovinen <mst@AK.NET>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Mark Tuovinen <mst@AK.NET>
Subject: Re: LVC: Insurance repair choice
In-Reply-To: <6.0.3.0.0.20061227135958.040cbec0@buncombe.main.nc.us>
Content-type: text/plain; charset=us-ascii
If hidden damage is found ANY shop is able to go back to the Insurance Co. and submit a supplement claim for the additional parts and labor, this happens ALL the time. I would choose the shop that you are most comfortable with, ask around and get some reccomendations in your area. It is your vehicle and you have final say as to who works on it. While you are at it take a close look at their estimate to see if the adjuster called for non-OEM parts. If you see something like "LKQ"(stand for Like Kind & Quality) next to any parts needed for the repair they are using aftermarket parts which will not be as good as the OEM ones. The Insurance Co. will quote their contract that you signed when you took out the policy that allows them to do this but if you protest long and loud enough they will usually give in and use OEM parts. There may not be any LKQ parts for your vehicle but just in case you need to watch for them.
Mark in AK
Assistant Parts Manager
Continental Auto LLC
----- Original Message -----
From: Edward Maglott <emaglott@BUNCOMBE.MAIN.NC.US>
Date: Wednesday, December 27, 2006 10:36 am
Subject: LVC: Insurance repair choice
To: vanagon@GERRY.VANAGON.COM
> Oh wise ones of the Vanagon list: Help!
>
> I had a wreck: http://snipurl.com/carwreck in my Golf and my
> collisioncoverage with Nationwide is going to pay for it to be
> repaired. I have 2
> options. I can take the care to one of their affiliated body
> shops and
> they will pay them directly except for the deductible. Work is 100%
> guaranteed as long as I own the car. Option 2 is to have Nationwide
> adjuster look at the car and do an estimate and I think give me a
> check. I
> then take it to the shop of my choice and have them fix it. In
> case of
> hidden damage, it sounds like either way there is a re-adjustment
> processwhere more $$ gets allocated from Nationwide. That
> probably happens more
> quickly for the affiliated shop situation. I'm a little
> suspicious of the
> affiliation between the insurance and the shop. I've only had
> body work
> done once, and I won't go back there again. Otherwise, I don't have
> preference for a specific shop and don't know what the reputation
> is of the
> affiliated shops. Any advice or comments?
>
> Thanks. Edward
>
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