Date:         Tue, 16 Jan 2007 10:39:32 -0800
Reply-To:     Florian Speier <groups.florian@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Florian Speier <groups.florian@GMAIL.COM>
Subject:      Re: Boston Bob engines - Use caution
In-Reply-To:  <c48.a2340cb.32de58b8@aol.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Why are you all so negative about Dan Roberts reporting this to the list? I
think he wrote a perfectly fair account of what happened. And he didnt just
come with this to the list, but wrote this up when rebuilder quality was
discussed and about 20 people said boston bob is great. I dont think its
fair to say he has bad intentions.
That we all diagnose it as drivers error may be correct.  but how shall he
know?  he went to a mechanic that had experience with volkswagens and was
told there is glue in the seals and the alternator belt failure did not hurt
the engine. he said boston bob did not respond  to his problems and
requests.
If I would be in his situation at this point and with this information I
would be pretty pissed at Boston Bob. Even if it turns out that it is not
his fault, I would expect to be replied to, and explained why this happened.
As a customer, I would also appreciate if my rebuilder is concerned enough
about this to call the mechanic who diagnosed the failure and discuss it
with him.
What do you do as a customer when your engine fails, the mechanic who
diagnoses it says bad rebuild, the rebuilder doesnt answer you, and you had
problems with the rebuild quality before (oil leaks)?
I definetely think sending a writeup of the events to this list and advising
listmembers "to use caution" when buying from boston bob is an ok and good
thing to do.
This way he will get opinions from people not involed and will probably
conclude that the engine failure was indeed drivers error, but that he is
still unhappy about the rebuilt quality in terms of the oil leaks and the
after sales support he got.

flo