Date: Tue, 16 Jan 2007 17:15:02 -0500
Reply-To: Ben <huotb@VIDEOTRON.CA>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Ben <huotb@VIDEOTRON.CA>
Subject: Re: Boston Bob engines - Use caution
In-Reply-To: <000d01c739b1$e83376f0$2e01a8c0@FirstLaptop>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
In general, i fully agree! If Bob (in that perticular case) didn't reply
to his e-mail (OR PHONE CALL I HOPE), that IS a problem from the vendor!
Of course mistake can also happen wile building an engine, but i'm sure
that he would respect the warranty, why would he not? he perfectly knows
that internet is as good as it can be bad for a Business... i should
know, 80% of my customers come from the virtual world, so, that imply
that i often have a look at local forum and mailling list.
I would like to know who paid for Roadhaus AVP engine problem (head
crack) after he got back home from his trip, of course not me because i
didn't get a penny (lol), but how about the mechanic who had to re-open
the engine to put new heads.... who paid for the heads, who paid for
labor! In that case i have installed an engine with reman VW heads, a
crack occur a few 1000 miles after, i think that AVP covered the
heads... but, Lar did know that he was putting a rebuilt with reman VW
heads! that was A risk.
So in that case also, we have a engine rebuilder (AVP i think), a FREE
installer (me in that case) (lol again) and another mechanic who had to
do the job again... even if i had charge Larry (i wish, he he), would i
be the one responsible ? why the head crack occur? was larry driving to
hard, to fast, did he have a coolant problem that we don't know about?
who is right and who is wrong!!! i'm sure that Lar paid some money to
that mechanic.... or someone paid! We all agree that after a year or so
many miles, the installer is not the one... is it the customer who chose
the wrong product? Lar could tell you a lot bout that, he had somany
engine problem, the 2.2L rebuilder went out of business... he paid, he
paid and he paid.... BUT, after that the conclusion was, any other
similar vehicle would have cost way more than the total he spent in all
his trip!!!!!
We want to drive Vanagons... we should assume all consequences! someone
posted about getting a good local rebuiler an installer on the original
post on the 2.1, i think i agree. Even if I would put a BB engine in my
van anytime.
Company like Vanaru and Bostig are looking for installer, the have good
warranty, i'm ready to install for them, if the engine breaks after 8
months and they go out of business... who will be responsible, the
installer or the conversion company?
I love Vanagon, i'm building one for me as we speak... everything
mechanical is being replace from the front bumper to the rear..... why,
because i know those vans, and i know that they are 20 year old, and
they are a VW.... but my customers, they care more about mag wheels and
gadjet than the mechanical side of the van...
Believe me, i wish well to Bob and Dan, i'm sure they will fix that
issue, but i know customers... ho yes, i know them to much!
Best regards, Ben
Zoltan wrote:
> In the same spirit, let me say this.
> Dan has reported something we also wanted to know. Just think about a
> case when you think you are right and can't get your warranty
> actiavated. That is how Dan felt like. Frustrated, pissed off,
> helpless, etc. He reported it in true help in mind, for us to know
> and "Use caution". While he vented some steam too. Us, who are not
> on the receiving end, can be very indifferent, don't care attitude.
> We don't feel his real pain. We did not loose thousands on that
> deal. Now, here we also make him feel bad and may even accuse him
> trying to cash in on his own fault. Tough to take it again.
> His report has given us something to think about. It was an important
> input for us, it was a major loss whoever fault it was really. It has
> also brought into perspective the fact of long distance warranty in
> operation. What would you have done in the same situation? He did not
> get the expected communication, as he says.
> While we all know how good Bob is with his engines, one has to be
> guarded for the unexpected.
> Yes, we don't bring all the trouble we go through to this forum, and
> deal with them ourselves, this is not something real small. And I'm
> sure, Bob is pissed off himself when one of his engine blows.
> As an outsider in this, I hope the same won't happen to me. Like the
> solders on the battlefield, it is alway the other guy who dies.
> Here we all died a little with Dan and Bob.
> Zoltan
> And I bet, some of you would have driven on with the alternator light
> on too.
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