Date:         Wed, 17 Jan 2007 13:50:41 -0500
Reply-To:     Jeff Stewart <fonman4277@EARTHLINK.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jeff Stewart <fonman4277@EARTHLINK.NET>
Subject:      Re: Moral question
Content-type: text/plain; charset=US-ASCII

And Frank's radio lady was clearly totally wrong.


Yes, she was. But look at it from her point of view. She came in with a
working radio, now it doesn't work-it's logical she would think Frank
caused the problem, even though he didn't. I've been a telephone tech for
28 L-O-N-G years. About two years ago I went on a service call for a fairly
minor station problem. As soon as I walked into the room where the
customers  telephone equipment is located, the voicemail started squealing
an alarm and 5 seconds later it went down! I had not even taken my jacket
off or set down my tools. Within 30 seconds the customer is back there
screaming "What did you do?". Fact was I didn't do a damn thing! The power
supply in the voicemail system (basically just a PC) blew. It was going to
blow that day at that time whether I was there or not-but I WAS there. The
really bad parts-they are a T&M customer (no maintenance agreement) so I
had to bill them for the power supply and labor, and that customer has
never trusted me again-they fully believe I caused the failure, and in a
way, I can't blame them. It was just a miserable coincidence.   Jeff
Jeff Stewart
fonman4277@earthlink.net
http://autos.groups.yahoo.com/group/vwcampersmidatlantic/