Date:         Wed, 31 Jan 2007 08:37:35 -0600
Reply-To:     Jim Felder <felder@KNOLOGY.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jim Felder <felder@KNOLOGY.NET>
Subject:      LVC Re: Long, Big Rant about a Crappy VW Dealership
In-Reply-To:  <d00.872325c.32f1a6c7@aol.com>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed

I have a good friend who has been a near life-long Toyota fan. He
found out about the Toureg a few years back and bought one. Loved it.
He was so turned off by the arrogant dealer that he sold the car and
took a loss to do it. He loves VWs but he hates the VW dealer here.

My own experience at that dealer where I bought my 90 were not good.
They pretended not to know about the head gasket problem while the
car was under warranty for it. This went on for two years, me brining
the car in for the blinking light and leaving without a fix, told
that it was probably the dash electrics--"keep it topped up and don't
worry about it, it's not worth fixing." After it was out of warranty,
suddenly they figured it out, like magic.

On that day, I took it to the VW shop I'm using now (their shop truck
was and is a vanagon, a good sign). They immediately knew what the
problem was and fixed it.

I do all my own work now because of this list. But I wouldn't buy a
VW product that I needed the dealer's help on. That dealership is
still a place I don't like to go into unless I absolutely have to. So
I guess I'll always drive a vanagon or older model if I want to drive
a VW. I just don't want to have anything to do with the dealer,
because of my direct knowledge of their past activities.

Why do I hear problems like this about nearly all VW dealers? Are
there any that people trust and LIKE?

Jim


On Jan 31, 2007, at 2:01 AM, Jeff Oxroad wrote:

> In a message dated 1/30/2007 7:14:38 PM Pacific Standard Time,
> vanagongl@HOTMAIL.COM writes:
> Wish
> me luck.
>
> Joe--
>
> Yes. I wish you luck. The world is getting to be more and more
> frustrating.
>
> My rant would be much shorter because the problem I was tryig to
> solve was
> simpler. I just got back from  Kinko's copy center where I needed
> to get a color
> copy. They just got brand new machines. No one knew how to work
> them. And
> when I say didn't now how to work them, the machines were giving me
> poor blurry
> copies and the folks working there told me that's as good as they
> get. Well
> they did suggest "try pushing down on the lid."
>
> It's gotta be about a $3000 brand new color copier, if not more.
> I'm guessing
> there is some way to get it make a decent copy without sitting on
> it like it
> was an overstuffed suitcase. And of course that didn't work.
>
> I still need copies for a job tommorrow so have to get up a little
> earlier
> and deal.
>
> In the end what was I thinking going to a copy center to try and
> get a copy?
>
> I don't know exactly how our standards have gotten so low. I think
> we could
> probably trace it back to Nixon.
>
> Whatever the case there is nothing worse than a salesman who tells
> you how to
> drive in your own neighborhood. It's worse if he's the owner's son.
> Glad you
> didn't do business with them on a car because one way or another
> you'd be
> paying for a long time.
>
> Good luck,
> Jeff
> 83.5 Westy
> LA,CA
>