Date:         Wed, 16 May 2007 14:23:37 -0500
Reply-To:     Jeff Lincoln <magikvw@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jeff Lincoln <magikvw@GMAIL.COM>
Subject:      Re: FLAPS? not in my experience (No Van Content)
In-Reply-To:  <693410.15450.qm@web82714.mail.mud.yahoo.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Take the manual with you and show them. They can't deny it if it is right in
front of their face. Then before you take the car in for warranty service
take pictures of the area - that will prove there was no cut before hand.

On 5/16/07, David Kao <dtkao0205@yahoo.com> wrote:
>
> --- joel walker <jwalker17@EARTHLINK.NET> wrote:
> >
> > uh, there IS another F-word that fits those types of places. ;)
> >
> > joel
> >
>
> My 2001 Passat has got a constant humming sound starting from 25 MPH and
> up.
> At low speed it is a cyclic repeating noise. It becomes a steady pitch
> proportional
> to the speed (not engine RPM) and fairly loud. It sounds like a CV joint
> running dry
> to me. I checked my owner's manual and it says CV joint is covered by VW's
> 10 year
> 100K drive train warranty.
>
> I went to see a VW dealer yesterday. Asked for warranty service. I was
> told no
> warranty for CV joints. I was given a $500 - $800 estimate. I argued that
> the owners
> manual says it's covered. A 2nd service rep jumped out from next desk and
> said
> in his 30 years at VW dealership he never heard of CV joint warranty.
>
> What F-word should I call them? I had to leave and come home to read the
> manual
> one more time and yes it says the coverage clearly there!!!!
>
> I called another dealership. Same answer. Now they deserve FF-word (double
> F).
> I said I had the owners manual on hand. Then he changed his words and said
> it has a conditional warranty. If the CV boot is still original and isn't
> torn
> then it's covered. Wow!!! FFF-word!!! They knew it but tried to deny it.
>
> Now what if they make a cut of one of the boots and deny the coverage
> still? I
> don't have any confidence to these dealers at all. They quoted $200+ for
> replacing
> the fan belt for Passat.
>
> David
>
>
>
>
>
> ____________________________________________________________________________________Yahoo!
> oneSearch: Finally, mobile search
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>



--
Thanks,

Jeff
90' Carat (It's Blue, It's Beautiful. Now sporting a very unstylish brown
interior taken from the parts bus)
86' (We call this one Parts)
85' GL (Sidelined and feeling neglected)