Date: Thu, 7 Jun 2007 18:13:07 -0700
Reply-To: David Kao <dtkao0205@YAHOO.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: David Kao <dtkao0205@YAHOO.COM>
Subject: Re: [NVC] VW warranty scam
In-Reply-To: <000d01c7a965$2aecedf0$6401a8c0@MAINCOMPUTER>
Content-Type: text/plain; charset=iso-8859-1
No woder everyone is after subi conversion.
I was stupid to have bought a battery for my Vanagon from a dealer.
It had a 4 year warranty on it. It died in 3 years. Called the dealer.
They said they could schedule an appointment for me to bring it in
for a check up. There would be a fee of $50 for the check up. If they
decide to honor the warranty I could get a prorated refund of about
$20. They really treated customers like idiots.
David
--- Courtney Hook <courtneyhook@shaw.ca> wrote:
> Well I hate to say it, but I buy Japanese cars when I want to get serious.
> Our local VW dealer in Nanaimo is a creep. I once took a car in to trade in
> on a VW Fox and he laughed when he looked at the car, and just walked away.
> No explanation, no small talk etc, just went back into the show room. Talk
> about ignorant.
> I drive a Mazda 3 and the dealer replaced my headlight when it burnt out,
> even though I was going to buy one from the parts dept. He said no problem,
> and then had the lot boy wash the car for me. Now that's service. I drive
> old VW's because I love the memories they evoke. I DON"T drive them because
> I like VWOC. Look at the way they went after everybody for copyright
> infringement. Killing flies with a sledgehammer. The corporate company is a
> bunch of lowlifes.
> Courtney
> ----- Original Message -----
> From: "David Kao" <dtkao0205@YAHOO.COM>
> To: <vanagon@GERRY.VANAGON.COM>
> Sent: Thursday, June 07, 2007 5:21 PM
> Subject: [NVC] VW warranty scam
>
>
> > Just hung up a phone conversation with VWoA. I am disappointed and
> > have to say VW really sucks. VWoA and VW dealerships are full of scams.
> > Maybe I should not be supprised. But I still want to say it loud.
> >
> > VWoA first said my 2001 Passat only has a 2 year 20,000 mile bumper to
> > bumper
> > warranty. When I argued they then said 5 years/50,000 miles. When I said
> > to look at page 7 of the owner's manual then they said 10 years/100,000
> > miles.
> >
> > VW dealership first said no warranty and quoted $500 - $800 for my CV
> > joint
> > problem. When I called after reading page 7 one more time at home then
> > they
> > said if the CV boot is torn then the warranty will not apply. The I called
> > VWoA. 3 days, that's what it took for them to call me back, they finally
> > said
> > I have to have an official diagnose done by a VW dealer in order to
> > determine
> > if the warranty applies. They advised that there will be an examination
> > fee
> > I have to pay for the official diagnose. I am afraid that they may say the
> > boot
> > is not an internal part of the powertrain. So I may end up paying $80 for
> > nothing. The boot is torn. I told them. Doesn't matter. The official VW
> > diagnose
> > is still required.
> >
> > Although it's late in the game but I really want to say VW sucks. My 2001
> > Passat
> > has had many problems:
> >
> > -Leaking head cover gaskets. Botton of car full of greese now.
> > -Check engine light on many times. Dealer quoted $3000 for repair. When I
> > mentioned
> > Federal mandated emission device warranty they rewrote the work order. It
> > became a
> > recall. They reprogrammed the ECU.
> > -$204 estimate for replacing fan belt ($46 belt) which I did it myself in
> > 30 min.
> > -Dealer suggested timing belt change at 70,000 mile despite owners manual
> > says 105,000.
> > That would be a $1000 work order.
> > -When I tried to deal with head cover gasket leak myself. A platic hose on
> > the top of
> > the cover break into 2 pieces with a toucj of my fingers. Dealer wanted
> > more than $100
> > just for the part.
> > -When I had a brake light bulb burnt out within one year of owning the
> > Passat dealer
> > said to make an apointment (takes a week) to get it replaced by warranty.
> > -Both head lights, at least one brake light, one turn signal light have
> > burnt out within
> > warranty. I ended up taking care of them myself.
> > -There were 3 recalls but I was never notified.
> > -I have to always call before buying a dealer part. If I get a quote on
> > the phone but
> > do not mention that I called the price will be higher than the quoted
> > price a;ways.
> >
> > VW sucks, full of scams and I should not be surprised. But frankly Passat
> > quality
> > is a huge disappointment for me. I can't believe I have had so many
> > small/medium
> > problems in only 6 years of owning one from brand new. I think I am going
> > to stay
> > away from any VW, probably all German cars ever. Reliability/quality is a
> > huge
> > question. VWoA/VW dealer credibility and honesty is a huge problem.
> >
> > Enough said, still feeling bad though.
> >
> > David
> >
> >
> >
> >
> >
> >
> >
> >
> > ____________________________________________________________________________________
> > Luggage? GPS? Comic books?
> > Check out fitting gifts for grads at Yahoo! Search
> > http://search.yahoo.com/search?fr=oni_on_mail&p=graduation+gifts&cs=bz
> >
>
>
____________________________________________________________________________________
Luggage? GPS? Comic books?
Check out fitting gifts for grads at Yahoo! Search
http://search.yahoo.com/search?fr=oni_on_mail&p=graduation+gifts&cs=bz
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