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Date:         Fri, 8 Jun 2007 14:19:29 -0700
Reply-To:     Anthony Egeln <regnsuzanne@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Anthony Egeln <regnsuzanne@YAHOO.COM>
Subject:      Re: [NVC] VW warranty scam
Comments: To: David Kao <dtkao0205@YAHOO.COM>
In-Reply-To:  <946991.42834.qm@web82714.mail.mud.yahoo.com>
Content-Type: text/plain; charset=iso-8859-1

Can't say that my '89 syncro is less reliable than the two 2WD vanagons I've owned, or any other car for that matter. As a daily driver for 3 years and 100M miles it has broken down once.....when a busted alternator belt popped off the top of the coolant tank. It has been as, or more, reliable than my wife's '95 Mercedes E320 wagon and my daughter's '97 Toyota Avalon....both excellent cars as well.

I suppose it's all in the maintenance, and who does the maintenance. I've been careful about the latter. And I bought it well from a very experienced vanagon tech...paid top dollar but I got what I paid for.

Anthony '89 Syncro GL (Hidalgo)

David Kao <dtkao0205@YAHOO.COM> wrote: I am sure there are some decent VW dealers out there. But I simply have not seen one in the SFO Bay Area here. That may be typical for all VW dealers trying to sell parts or services at higher profit margin. But for VWoA to trying to deny a powertrain warranty like what I experienced is very disturbing.

I probably should not be surprised that even VWoA corporate applies tactics to deny warranty service at their best. But I am indeed shocked by the poor quality/reliability out of my 2001 Passat V6/30V. My experience with the 2001 Passat has really trashed my trust on VW.

VW boasts 6 (or 7) coating on the paint on Passat. It turned out to me that it is not even close to the paint on the old Vanagon. It scratches off from the bumper easily. The overall paint condition looks tired only after 6 years. The console rattles/vibrates upon small pot holes on the road. Rear brake wore out before 50k miles. The fact one CV joint went bad at 80k mile is a proof that it is no better even than Korean made sedans. Very disappointing.

Among European cars in America I sure feel VW is one that will follow Crysler and Ford next. Toyota and Honda will take over the market share.

Talking about Vanagons. Reliability of Syncros seems a big issue. I resisted in getting anywhere near any Syncros for fear of losing control of my pockets.

David

--- Kenneth Lewis wrote:

> David, > What a nightmare. I feel your pain brother. > > I have never purchased a car from them but the folks at Flow VW in > Winston-Salem have always been friendly and above board with me. On one > occasion the parts manger pulled some strings with VW Canada and VW Germany > to get body panels and parts to fix my 86 crewcab. On another occasion the > Service manager lent me a special tool so I could fix the transmission. > > Maybe there's another dealer you could try. > > Good Luck, > Ken Lewis >

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