Anyone seen a Norcold DC0040 running around on the loose around Lynnwood, Wa.? Well, there is one. As I mentioned a couple of days ago, my Norcold was due to arrive this week, FedEx said on the 19th. Also on the way are a solar panel and controller, PowerPole connectors, wire, Sorbothane (for vibration damping under the Norcold). I was ready to pick up the new (bigger) aux battery tomorrow and the upgraded battery seperator (Surepower 1315) is already here and ready to install. Well, last night about 9:00 PM I checked the FedEx Website (I have the tracking number) to make sure the Norcold was still on schedule for the 19th. What??? FedEx says "Delivered at 6:05 PM. Left at Front Door". Wow! (But puzzled because I was sitting righ next to the phne at 6:05 and no call from the front door here at my condo). So I grabbed the hand cart (51 pound package) and headed for the front door, ready to take the crated Norcold around the corner and set it inside the Westy for the night. I get to the front door and nothing there! And nothing at the back door, noting at back or front doors of the other building in this condo complex. Oh my, what now? Checked all the common spaces inside the building in case a halpful neighbor bgought it inside for me. Nothing. So, to the FedEx Website for a local FedEx phone number. No such thing, only on 'Customer Service' number for the entire United States. And a long voise actuated phone tree to get to a 'person' that says she can't help and can't provide any local number for me to call. After I insisted she finally took my name and number and said someone would call back, "Maybe tomorrow". I've emailed the vendor to try to get action from that end and will now await FedEx. BTW, given the physical layout here (front door of building is hidden and about 200 feet from the street) the least likley scenario is that someone stole the large, 50+ pound package from the front door, most likely it was delivered to the wrong address especially considering there was no attempt to call from the front door entry system phone. And I'm reading with great interest the threads on solar and wiring, great info coming in. |
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