Date: Sun, 17 Jun 2007 14:27:52 -0500
Reply-To: Larry Alofs <lalofs@RCN.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Larry Alofs <lalofs@RCN.COM>
Subject: Re: A Saga Begins, Mystery of the Missing Norcold and FedEx
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FedEx did the same thing to me back in Feb. I had an adapter plate and
flex plate, etc. coming from KEP for my Subaru conversion. I was home
the whole day waiting for it and the doorbell never rang. Checked
tracking at 5 pm and they claimed it had been left at the front door.
There was an inch of fresh snow on the front walk which was
undisturbed. I don't understand why a driver would steal something with
no apparent use to the average person.
Spent about three days making phone calls and questioning drivers, but
never solved. Kennedy finally filed a claim and sent me another one.
Larry A.
Loren Busch wrote:
> Anyone seen a Norcold DC0040 running around on the loose around Lynnwood,
> Wa.? Well, there is one.
> As I mentioned a couple of days ago, my Norcold was due to arrive this
> week,
> FedEx said on the 19th. Also on the way are a solar panel and
> controller,
> PowerPole connectors, wire, Sorbothane (for vibration damping under the
> Norcold). I was ready to pick up the new (bigger) aux battery
> tomorrow and
> the upgraded battery seperator (Surepower 1315) is already here and
> ready to
> install.
> Well, last night about 9:00 PM I checked the FedEx Website (I have the
> tracking number) to make sure the Norcold was still on schedule for the
> 19th. What??? FedEx says "Delivered at 6:05 PM. Left at Front Door".
> Wow! (But puzzled because I was sitting righ next to the phne at 6:05
> and no
> call from the front door here at my condo). So I grabbed the hand
> cart (51
> pound package) and headed for the front door, ready to take the crated
> Norcold around the corner and set it inside the Westy for the night.
> I get
> to the front door and nothing there! And nothing at the back door,
> noting at
> back or front doors of the other building in this condo complex. Oh my,
> what now? Checked all the common spaces inside the building in case a
> halpful neighbor bgought it inside for me. Nothing.
> So, to the FedEx Website for a local FedEx phone number. No such thing,
> only on 'Customer Service' number for the entire United States. And a
> long
> voise actuated phone tree to get to a 'person' that says she can't
> help and
> can't provide any local number for me to call. After I insisted she
> finally
> took my name and number and said someone would call back, "Maybe
> tomorrow".
> I've emailed the vendor to try to get action from that end and will now
> await FedEx.
> BTW, given the physical layout here (front door of building is hidden and
> about 200 feet from the street) the least likley scenario is that someone
> stole the large, 50+ pound package from the front door, most likely it
> was
> delivered to the wrong address especially considering there was no
> attempt
> to call from the front door entry system phone.
>
> And I'm reading with great interest the threads on solar and wiring,
> great
> info coming in.
>
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