Date:         Sun, 17 Jun 2007 14:36:48 -0500
Reply-To:     Larry Alofs <lalofs@RCN.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Larry Alofs <lalofs@RCN.COM>
Subject:      Re: A Saga Begins,
              Mystery of the Missing Norcold and FedEx
Content-Type: text/plain; charset=us-ascii; format=flowed

Correction!  My problem was with UPS, not FedEx.

Larry A.


Larry Alofs wrote:

> FedEx did the same thing to me back in Feb.  I had an adapter plate and
> flex plate, etc. coming from KEP for my Subaru conversion.  I was home
> the whole day waiting for it and the doorbell never rang.  Checked
> tracking at 5 pm and they claimed it had been left at the front door.
> There was an inch of fresh snow on the front walk which was
> undisturbed.  I don't understand why a driver would steal something with
> no apparent use to the average person.
>  Spent about three days making phone calls and questioning drivers, but
> never solved.  Kennedy finally filed a claim and sent me another one.
>
> Larry A.
>
>
> Loren Busch wrote:
>
>> Anyone seen a Norcold DC0040 running around on the loose around
>> Lynnwood,
>> Wa.?  Well, there is one.
>> As I mentioned a couple of days ago, my Norcold was due to arrive this
>> week,
>> FedEx said on the 19th.  Also on the way are a solar panel and
>> controller,
>> PowerPole connectors, wire, Sorbothane (for vibration damping under the
>> Norcold).  I was ready to pick up the new (bigger) aux battery
>> tomorrow and
>> the upgraded battery seperator (Surepower 1315) is already here and
>> ready to
>> install.
>> Well, last night about 9:00 PM I checked the FedEx Website (I have the
>> tracking number) to make sure the Norcold was still on schedule for the
>> 19th.  What???  FedEx says "Delivered at 6:05 PM.  Left at Front Door".
>> Wow! (But puzzled because I was sitting righ next to the phne at 6:05
>> and no
>> call from the front door here at my condo).  So I grabbed the hand
>> cart (51
>> pound package) and headed for the front door, ready to take the crated
>> Norcold around the corner and set it inside the Westy for the night.
>> I get
>> to the front door and nothing there! And nothing at the back door,
>> noting at
>> back or front doors of the other building in this condo complex.  Oh my,
>> what now?  Checked all the common spaces inside the building in case a
>> halpful neighbor bgought it inside for me.  Nothing.
>> So, to the FedEx Website for a local FedEx phone number.  No such thing,
>> only on 'Customer Service' number for the entire United States.  And a
>> long
>> voise actuated phone tree to get to a 'person' that says she can't
>> help and
>> can't provide any local number for me to call.  After I insisted she
>> finally
>> took my name and number and said someone would call back, "Maybe
>> tomorrow".
>> I've emailed the vendor to try to get action from that end and will now
>> await FedEx.
>> BTW, given the physical layout here (front door of building is hidden
>> and
>> about 200 feet from the street) the least likley scenario is that
>> someone
>> stole the large, 50+ pound package from the front door, most likely it
>> was
>> delivered to the wrong address especially considering there was no
>> attempt
>> to call from the front door entry system phone.
>>
>> And I'm reading with great interest the threads on solar and wiring,
>> great
>> info coming in.
>>
>