Date:         Sun, 17 Jun 2007 12:45:02 -0700
Reply-To:     David Kao <dtkao0205@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         David Kao <dtkao0205@YAHOO.COM>
Subject:      Re: A Saga Begins, Mystery of the Missing Norcold and FedEx
Comments: To: PB <pbrattan@GMAIL.COM>
In-Reply-To:  <699b6e3f0706171142g2afceb61sbc0a09688f9b89d4@mail.gmail.com>
Content-Type: text/plain; charset=iso-8859-1

Fedex ground is indeed one very bad shipping service.

I once bought a $200 thing on eBay. The seller shipped it from Los Angeles
to me in the Bay Area by Fedex Ground. Within a day or two it showed up in
their tracking system that the shipment was on a Fedex truck out for delivery
to me. 3 weeks later it was still shown the samething but no delivery.

Called Fedex almost everyday before I eventually decided to give it up. Contacted
the seller and requested to file a claim for a lost shipment. All of a sudden
a Fedex truck pulled over and dropped a box then left without a word.

UPS is not much better. Maybe slightly better. USPS is excellent on the other hand,
despite that you often will hate to wait in line for a long time for buying a stamp.


--- PB <pbrattan@GMAIL.COM> wrote:

> FedEx ground is #1 on my most hated shipping companies!  They have horrible
> service, and no pick-up office if you're not home to receive the delivery.
> They just circle and circle your home, keep attempting deliveries at times
> when you're never going to be there, and then they return the item to the
> sender.  At least you can call UPS and tell them to hold the item for
> pickup.  I feel sorry for you, Loren.  It's very frustrating when delivery
> people don't use any form of common sense, such as NOT just leaving a 50 lb
> item out for the public to steal.  And maybe the Norcold was sent away "on
> hiatus," and will mysteriously show up on the 19th as scheduled!
>
> Anyway, I wanted to request that you take lots of pictures and and post all
> the details of these installs - the Norcold, the battery, and the solar
> panels.  Which larger battery did you get, and is the battery separator the
> same as a relay system?
>
> Hope Fedex makes good on their goof-up.
> Patti
> ***************************
> On 6/17/07, Loren Busch <starwagen@gmail.com> wrote:
> >
> > Anyone seen a Norcold DC0040 running around on the loose around Lynnwood,
> > Wa.?  Well, there is one.
> > As I mentioned a couple of days ago, my Norcold was due to arrive this
> > week,
> > FedEx said on the 19th.  Also on the way are a solar panel and controller,
> > PowerPole connectors, wire, Sorbothane (for vibration damping under the
> > Norcold).  I was ready to pick up the new (bigger) aux battery tomorrow
> > and
> > the upgraded battery seperator (Surepower 1315) is already here and ready
> > to
> > install.
> > Well, last night about 9:00 PM I checked the FedEx Website (I have the
> > tracking number) to make sure the Norcold was still on schedule for the
> > 19th.  What???  FedEx says "Delivered at 6:05 PM.  Left at Front Door".
> > Wow! (But puzzled because I was sitting righ next to the phne at 6:05 and
> > no
> > call from the front door here at my condo).  So I grabbed the hand cart
> > (51
> > pound package) and headed for the front door, ready to take the crated
> > Norcold around the corner and set it inside the Westy for the night.  I
> > get
> > to the front door and nothing there! And nothing at the back door, noting
> > at
> > back or front doors of the other building in this condo complex.  Oh my,
> > what now?  Checked all the common spaces inside the building in case a
> > halpful neighbor bgought it inside for me.  Nothing.
> > So, to the FedEx Website for a local FedEx phone number.  No such thing,
> > only on 'Customer Service' number for the entire United States.  And a
> > long
> > voise actuated phone tree to get to a 'person' that says she can't help
> > and
> > can't provide any local number for me to call.  After I insisted she
> > finally
> > took my name and number and said someone would call back, "Maybe
> > tomorrow".
> > I've emailed the vendor to try to get action from that end and will now
> > await FedEx.
> > BTW, given the physical layout here (front door of building is hidden and
> > about 200 feet from the street) the least likley scenario is that someone
> > stole the large, 50+ pound package from the front door, most likely it was
> > delivered to the wrong address especially considering there was no attempt
> > to call from the front door entry system phone.
> >
> > And I'm reading with great interest the threads on solar and wiring, great
> > info coming in.
> >
>



      ___________________________________________________________________________________
You snooze, you lose. Get messages ASAP with AutoCheck
in the all-new Yahoo! Mail Beta.
http://advision.webevents.yahoo.com/mailbeta/newmail_html.html