Date: Sun, 17 Jun 2007 17:57:12 -0700
Reply-To: aatransaxle <daryl@AATRANSAXLE.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: aatransaxle <daryl@AATRANSAXLE.COM>
Subject: Re: A Saga Begins, Mystery of the Missing Norcold and FedEx
Content-Type: text/plain; format=flowed; charset="iso-8859-1";
reply-type=response
I have used and recieved 100 + lb boxes of transmission and parts for years
from each of the "Big 3" ..I find its more the individual driver than
anything else when it comes to good service and actually getting a
package...My local guys go out of their way for me as a business and I
always get my stuff. A container of red licorice or a Mocha for bribery
helps too. Have had damage from ALL of them...DHL has been best so
far...Luck ?? who knows.
When someting gets really damaged, Its usually at a hub where they
drop/push/kick the heavy stuff around and off the belts...Mostly back east
is the worst, but it happens to all of them everywhere (Just ask Tom
Sinclair)...The weakest links and all...On the west coast, a box will make
it to destination and back and still be in good enuf shape to use again if I
dared...back east and back?? Ferget it. They're trashed
Daryl of AA Transaxle
(425) 788-4070
aatransaxle.com
----- Original Message -----
From: "Loren Busch" <starwagen@GMAIL.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Sunday, June 17, 2007 9:20 AM
Subject: A Saga Begins, Mystery of the Missing Norcold and FedEx
> Anyone seen a Norcold DC0040 running around on the loose around Lynnwood,
> Wa.? Well, there is one.
> As I mentioned a couple of days ago, my Norcold was due to arrive this
> week,
> FedEx said on the 19th. Also on the way are a solar panel and controller,
> PowerPole connectors, wire, Sorbothane (for vibration damping under the
> Norcold). I was ready to pick up the new (bigger) aux battery tomorrow
> and
> the upgraded battery seperator (Surepower 1315) is already here and ready
> to
> install.
> Well, last night about 9:00 PM I checked the FedEx Website (I have the
> tracking number) to make sure the Norcold was still on schedule for the
> 19th. What??? FedEx says "Delivered at 6:05 PM. Left at Front Door".
> Wow! (But puzzled because I was sitting righ next to the phne at 6:05 and
> no
> call from the front door here at my condo). So I grabbed the hand cart
> (51
> pound package) and headed for the front door, ready to take the crated
> Norcold around the corner and set it inside the Westy for the night. I
> get
> to the front door and nothing there! And nothing at the back door, noting
> at
> back or front doors of the other building in this condo complex. Oh my,
> what now? Checked all the common spaces inside the building in case a
> halpful neighbor bgought it inside for me. Nothing.
> So, to the FedEx Website for a local FedEx phone number. No such thing,
> only on 'Customer Service' number for the entire United States. And a
> long
> voise actuated phone tree to get to a 'person' that says she can't help
> and
> can't provide any local number for me to call. After I insisted she
> finally
> took my name and number and said someone would call back, "Maybe
> tomorrow".
> I've emailed the vendor to try to get action from that end and will now
> await FedEx.
> BTW, given the physical layout here (front door of building is hidden and
> about 200 feet from the street) the least likley scenario is that someone
> stole the large, 50+ pound package from the front door, most likely it was
> delivered to the wrong address especially considering there was no attempt
> to call from the front door entry system phone.
>
> And I'm reading with great interest the threads on solar and wiring, great
> info coming in.
| 
