Date:         Wed, 8 Aug 2007 17:57:30 -0400
Reply-To:     Benny boy <huotb@VIDEOTRON.CA>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Benny boy <huotb@VIDEOTRON.CA>
Subject:      Re: Labor, 28 hours, customer say, i have no money....
Comments: To: Paul Guzyk <paullist@GUZYK.COM>

I have a big baseball bat! and a very bad temper... when things don't go the
way they should, that mean  my way! he he.

Also, i need van for parts...

I was nice enough for 3 years, peoples still how me money, when i open the
shop i had no banking machine, i have learned ver quick. No, i trust no one.

My reputation up here is done, i have way more job that ican handle, it took
me 2.5 years to reach that state. Now, labor/rate is going up. The quality
of my work will remain.

Regards, Ben


On Wed, 8 Aug 2007 10:03:16 -0700, Paul Guzyk <paullist@GUZYK.COM> wrote:

>Ben, are you using official looking work order forms?
>
>i.e. The kind that larger shops use with all the legal stuff in fine
>print that essentially says "if you don't pay we have a right to take
>ownership of your car and sell it to pay your bill".
>
>Have a printer who makes forms for auto shops make some up for you,
>and ALWAYS have the customer SIGN the form before starting any large
>project.
>
>That way you are covered in the event of a customer with no
>money....assuming their vehicle is worth more than the work you did...
>
>--------
>
>And never ever, release the vehicle until the customer pays in
>full....they can ride the bus until they come up with the cash.