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Date:         Wed, 8 Aug 2007 05:49:49 -0400
Reply-To:     -------- <VW4X4@VERIZON.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         -------- <VW4X4@VERIZON.NET>
Subject:      Re: Labor, 28 hours, customer say, i have no money....
Comments: To: Benny boy <huotb@VIDEOTRON.CA>
In-Reply-To:  <vanagon%2007080723184479@GERRY.VANAGON.COM>
Content-type: text/plain; charset=ISO-8859-1; format=flowed

Ben, This is all to common. Keep the vehicle. In my state your not legally allow to do this, but they are not allowed not to pay. Here you have to have a signature on a contract over $500.00 If you do, we tell the customer we are keeping the vehicle until you pay. If the customer gets the law involved we tell them its not completed yet, and then ask for the payment up front. Make sure the vehicle is blocked in and disabled at night. THey will come and try to take it. I can't stand people like this. To many these days. Good luck.

Benny boy wrote:

>Me: >Sir, you Air-Cool van is ready and working fine (new heads, pistons + a lot >of small stuff), 130psi all around, temp is fine, tested. Ready to drive, >don't forget, drive smooth, oil change between 700-1000km. > >Customer: Ok, thank so much. I can go camping now, how much? > >Me: 3399$ > >Customer: ho, ok, can i make a check? > >Me: NO check, i had to many problems with those, sorry, cash, credit. Debit >as a max of 1000$ per day just so you know. > >Customer: ho, i don't have enough on my credit card, what shoud i do? Maybe >i have enough in my bank account??? > >Me: Sir, i have spent 3.5 days in a row in your van, i have grease up to my >a**... find a solution... CREDIT, CASH or NO van, sorry but i'm sure you >understand my point of view. > >Customer: Well, i'm no sure how to find the money! > >Me: Sir, i told you before an approx of the total bill, you didn't say >nothing, you said go ahead! > >Customer: well, i will find a way, how can i pay again? > >Me: Cash or credit (me sound VERY COLD) >--------------------------------------------------------------- > >The conclusion... >This is not the first time this happen to me, far from it, what the hell is >the problem with people like that??????? i work my ass off... and this is >the answer i get. > >Frustration! yes, it is. > >We always blame the business men, the customers is always right... yea.. sure. > >I tell you all because if this happen to me.. i'm sure some of you did so >one day!!! think twice before doing it again! > >Ben >http://www.benplace.com/bjp3.htm > > > >


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