Date: Sat, 25 Aug 2007 10:46:39 -0700
Reply-To: dylan friedman <insyncro@YAHOO.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: dylan friedman <insyncro@YAHOO.COM>
Subject: Re: AATransaxle .. Daryl
In-Reply-To: <BAY136-W201E9386C3909A3E6EBBDAA5D00@phx.gbl>
Content-Type: text/plain; charset=iso-8859-1
Bob,
What engine is in your van?
Was the 4th, stock gearing?
curious.
dylan
Bob Stevens <mtbiker62@HOTMAIL.COM> wrote: Just shy of 2 weeks ago I was driving home in my van and it wouldn't shift from 4th down to 3rd, or into any other gear. Had it towed to "the shop" (Utah Imports on South State Street in Salt Lake City). They diagnosed it as a seized 4th gear bearing. I had called Daryl (it is a tranny I got from him 3+ years ago) and he said "I'll send them a box and have them ship it to me. I'll make this right for you and the shop".
Yesterday, Daryl let me know that the tranny is on the way back to the shop, likely will be there by Tuesday. He said that 4th gear had "split in two", a rare but sometime occurance. Nothing surprises me with these 20+ year-old vans. So I'll have my van back in time for a trip I'm planning for early Sept.
On this and other lists we see posts about lousy vendors, people who have no spine, don't mean it when they say "guaranteed" or "warranted", and Daryl is so much the opposite of that. His personal and business ethic is laudable and a real relief. He's a good example for me of how to conduct all my affairs, professional and personal. He stands behind his word. One of the things he said is that the shop I use is a really good shop, that the guys there know what they're doing. They had diagnosed almost precisely what was happening without even being inside the tranny. They DO know their stuff. They have been doing it as long as Daryl has, since 1959. I'll have to pass that on to them when I pick the van up next week. They'll be adding a new LUK heavy duty clutch I got from Bus Depot as well. All I can say is that it's nice to know my business, my van and I are in good hands.
It's no surprise to me that Daryl's shop has almost more business than they can handle. It's a problem they deserve. ;>) G~d bless 'em. Certainly has me.
Bob Stevens
'87 Syncro Westy
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