Date: Tue, 30 Oct 2007 18:38:11 -0400
Reply-To: Kim Brennan <kimbrennan@MAC.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Kim Brennan <kimbrennan@MAC.COM>
Subject: Re: Delayed BD shipments?
In-Reply-To: <6fcb48d30710301413l8601920k7c9e45ce7d2de637@mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed
Yes. Unlike most other online businesses, if you choose to use
expedited shipping with the BusDepot, you MUST talk to them.
Their web page claims something to the effect of "most items shipped
in 3-5 days". My experience is, if they have it in STOCK, then it
ships in 3-5 days. No way to get it overnight from them, unless I
were to drive up and pick it up in person. I've tried. I get things
faster from vendors on the West Coast.
Bus Depot was there first. I'll give them that.
Simply put, if I need something Bus Depot is the last place I will go
now. I'll get it faster from the local dealer, or a West Coast
vendor, or my local FLAPS, even if it is special order. Might pay a
little extra, but usually not all that much. And I'll have it in a
couple of days (VW dealer will almost always have it in two days for
me.)
On Oct 30, 2007, at 5:13 PM, Jim Johnston wrote:
> If memory serves me right, when you place your order with the BD,
> there is an option for faster shipping. No shipping quote is given
> at the time of order, but they either email or call to discuss the
> cost of shipping, which has been, in my experience, very
> reasonable. All I know is, I've ordered for the BD in the past and
> will do so in the future. Often, there prices are lower than other
> vendors. And when I really, really need a part ASAP, I call with
> the part #, pay the extra for shipping, and get my order with the 2
> or 3 days, depending the option I choose.
>
> Jim
>
> On 10/30/07, Kim Brennan <kimbrennan@mac.com> wrote:
> Oh? You have to call to get faster service? Strange, but with many
> other web vendors, I don't have to do that.
>
>
> On Oct 30, 2007, at 2:57 PM, Bob Stevens wrote:
>
> > What did he say, when you called and talked to Ron about this? You
> > DID do this already, didn't you? And, if not, why are you bringing
> > your personal business with BD to the list rather than taking care
> > of it directly with BD and Ron?
> >
> > I order from them/deal with them all the time and always deal
> > directly with them, as I did this morning on a part I ordered from
> > them. I got a satisfactory response from them so my business has
> > been taken care of by my calling and dealing directly with them.
>
>
>
> --
> Jim
> Wilmington, NC
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