Date:         Tue, 27 Nov 2007 12:33:09 -0500
Reply-To:     Billy Hirt <zbillman@COMCAST.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Billy Hirt <zbillman@COMCAST.NET>
Subject:      Re: Kudos to Bus Depot
Comments: To: Jeff Lincoln <magikvw@gmail.com>
In-Reply-To:  <c803c1a70711270636w45921a2cj4b792caca14ee9@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Although I have only placed one order with Bus Depot it was a normal order
and would give them a thumbs up as well.
Billy Hirt

On Nov 27, 2007 9:36 AM, Jeff Lincoln <magikvw@gmail.com> wrote:

> It's human nature for people to come forward with complaints and such more
> so than compliments of a job well done. I get that all the time in my
> work.
> So considering a post or two I have seen in the last couple months I
> thought
> it only fitting that I post a positive message about Bus Depot.
>
> I placed an order recently - that shipped very quickly by the way - and
> when
> it arrived one of the items was incorrect - the item I received was very
> similar but not what I had ordered - I can see how the mistake was made.
>
> Well, I contacted Bus Depot about the mix up and the reply I received was
> to
> keep the incorrect item as a gift and they would ship out the correct item
> ASAP. Yesterday I received the proper item as promised and only 3 or 4
> business days from my reporting the problem.
>
> So thank you Bus Depot for the excellent customer service.
>
> --
> Thanks,
>
> Jeff
> '90 Carat (Grover)
> '86 (We call this one Parts)
> '85 GL (Preparing to move to a new Home)
> '78 Bus (Melissa) Patty's Bus
>