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Date:         Thu, 17 Jan 2008 14:25:14 -0500
Reply-To:     Richard Golen <rgolen@UMASSD.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Richard Golen <rgolen@UMASSD.EDU>
Subject:      Re: 60 Year Bulli Book Ripoff!!! Beware!
Comments: To: Anthony Egeln <regnsuzanne@YAHOO.COM>
In-Reply-To:  <376278.9973.qm@web51509.mail.re2.yahoo.com>
Content-Type: text/plain; charset="iso-8859-1"; format=flowed

Anthony,

Its not a VW book that could be ordered through the dealer. Its being sold through the company that I contacted. Perhaps the "ripoff" might have been strong, but what set me off was the arrogance or lack of flexibility they had in that UPS was the only way they would ship, and then the "allocated overhead costs" to be added...give me a break!!! Not exactly customer friendly, wouldn't you agree.

Ric

At 09:00 AM 1/17/2008, Anthony Egeln wrote: >I think it is a bit strong to call this a >ripoff. A ripoff is when someone intentionally >tries to steal from you. VW isn't stealing >here. They use UPS to ship overseas and that is what UPS charges for shipping. > >If you want the book without paying the overseas >shipping rate, then I would go to my local VW >dealer and ask them to order for you. Maybe you >can ask them to ship it for you in the next transatlantic parts container. > >Anthony >'89 Syncro GL (Hidalgo) > > > >Jeff Lincoln <magikvw@GMAIL.COM> wrote: Ric, > >Sorry to hear that. What an extreme case of ripoffitus. > >On Jan 16, 2008 6:42 PM, Richard Golen wrote: > > > Hi, > > > > A month or so ago, a listee sent some information > > on a book that was published as part of the 60 > > year Transporter Anniversary this past fall in > > Hannover Germany. The book looked like a neat > > book, and for 15 Euros, it didn't seem to be a > > bad deal. So I ordered one. On the website, the > > US was not on the addressee pull down menu. So I > > ordered anyway, and on the "comment" section of > > the order form, I noted that I was from the US, > > and please advise me as to shipping costs. > > Afterall, how much could it cost to ship a book to the US? $10? 20? > > > > They wanted to charge me $135 Euros PLUS overhead expeneses!!! > > > > Here's their reply: > > > > > > >Dear Mr Golen, > > > > > >Thank you very much for choosing VW Bulli Book. > > > > > >You have ordered one bulli book via internet. > > >Unfortunately we can not finish your order that way. > > > > > >We have already received your money, but there are the despatch costs > > left. > > > > > >The forwarding charges for UPS Dispatch for the USA are: > > > > > >1 book in one parcel 133,97 � > > > > > >10 book in one parcel 289,50 � > > > > > >20 books in one parcel 379,42 � > > > > > > > > >The price of one book is 14,90 � > > > > > > > > >For sure we will > > >allocate > > >overhead > > >expenses. > > > > > > > > > > Unbelievable!!! Told them (politely) what they > > could do with the book, and do please refund my payment. > > > > > > Ric > > > > > > > > > > > > >-- >Thanks, > >Jeff >'90 Carat (Grover) >'86 (We call this one Parts) >'85 GL (Preparing to move to a new Home) >'78 Bus (Melissa) Patty's Bus > > > >--------------------------------- >Never miss a thing. Make Yahoo your homepage.


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