Date: Wed, 30 Jan 2008 00:54:54 -0600
Reply-To: Joseph Fortino <fortino1@EARTHLINK.NET>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Joseph Fortino <fortino1@EARTHLINK.NET>
Subject: Re: Stevens Creek Volkswagen in Santa Clara
Content-Type: text/plain; charset=UTF-8
Thats what i remember about that place, I was born in Santa Clara. * lived in that area
for about 38 years? seems almost any VW dealer these days rakes you threw the coals for
parts..
Take Care all,
Joe
PNW 85gl icebox w/small ice cube tray :) for sell
-----Original Message-----
>From: David Kao <dtkao0205@YAHOO.COM>
>Sent: Jan 30, 2008 12:17 AM
>To: vanagon@GERRY.VANAGON.COM
>Subject: Stevens Creek Volkswagen in Santa Clara
>
>For those live in the California Bay Area I just have to tell you
>What I experienced with this VW dealer today.
>
>I went to this dealer to pick up some oil filters for my Passat.
>Immediately I witnessed that they will charge a higher price if
>you do not call to get a quote ahead of the visit. Once I showed
>them the price they quoted on the phone the bill is quickly reduced.
>
>I then gave another test to the service department. They still said
>my Passat CV joints are not covered by VW's power train warranty
>despite that my owner's manual has specific words that say they are.
>
>Last year they said my oil leak problem was under the power train
>warranty. Well, today they said because I did not get it done last
>year it may have worsened so it may not be covered any more. I have
>a 10 years and 100k miles power train warranty. It's not expired yet.
>
>What I did today is to prove it again this dealership is a big a-hole.
>I believe this is a VW specific dealer culture to rip customers off
>in the Bay Area. Avoid this dealer! I am so sick of VW dealers. All
>the warranty is useless. You will have to fight to get coverage.
>I may consider to sell my Passat before its blue book value falls off
>the cliff. I may get an American car instead.
>
>David
>
>
>
>
> ____________________________________________________________________________________
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