Date:         Wed, 30 Jan 2008 11:23:51 -0500
Reply-To:     Allan Streib <streib@CS.INDIANA.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Allan Streib <streib@CS.INDIANA.EDU>
Subject:      Re: NVC Re: Stevens Creek Volkswagen in Santa Clara
Comments: To: Michael Sullivan <sandwichhead@YAHOO.COM>
In-Reply-To:  <574729.60932.qm@web52111.mail.re2.yahoo.com> (Michael Sullivan's
              message of "Wed, 30 Jan 2008 07:34:49 -0800")
Content-Type: text/plain; charset=us-ascii

Michael Sullivan <sandwichhead@YAHOO.COM> writes:

> Customarily...new parts are used only when under the factory
> warranty.  Under the EXTENDED warranty, reman parts may be used.
> This is in the fine print and this is the hook that the dealer
> uses. The DEALER, not the factory, warrants the EXTENDED
> portion. FYI.

Factory warranties are for marketing.  Extended warranties are best
thought of as an "insurance policy" you buy to protect yourself from
large unexpected repair bills.

Generally the dealer is acting as a salesperson for an unrelated
extended warranty company.  The commission on these extended warranty
sales is high, that's why they push them a lot.  Depending on the
warranty, it may be useable at any repair facility, not just the
dealer shop where you bought it.

Allan
--
1991 Vanagon GL