Date: Fri, 1 Feb 2008 11:08:55 -0800
Reply-To: David Kao <dtkao0205@YAHOO.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: David Kao <dtkao0205@YAHOO.COM>
Subject: Re: Stevens Creek Volkswagen in Santa Clara
In-Reply-To: <A7148D53DF0B41BFBE32EDACB3307BB4@Syncronicity>
Content-Type: text/plain; charset=iso-8859-1
Oh well, it's Friday so why not a little more on this issue.
Yes, I agree. The guy apparently was trying to make me accept a
repair that I will pay. If it is done under factory warranty they
probably won't make any money at all. This explains why they have
tried all kinds of words to deny warranty coverage. It is indeed
up to me to justify the effort to fight and what I will get if
I win. I think I will get very little. You will never know if they
will do something to your car and cost you a fortune in the future.
I still have bitter memory from the Check Engine light that came on
more than a year ago that would have cost $3000 for parts to fix.
Had I not found that it was a flaw in the ECU, and VW had a recall
on it I probably would have two new CATs on the Passat but a loss
of a ton of weight due to thinner pocket. The service adviser at
Stevens Crook VW never discovered the recall until I questioned.
THey reprogrammed the ECU. The light never came back on. Passed
California smog test with excellent numbers a few months ago.
Forget it. I will repair it myself. A few hundred bucks. It's really
the time and sweat that matter. The VW brand is one to avoid in the
future. Accura is on my radar screen in future years to come. Meanwhile
my two aging Vanagon will have their last breaths before they die.
I am happy with the two aging legendary bricks.
David
--- Syncronicity1 <syncronicity1@gmail.com> wrote:
> Don't forget that the "Service Advisors" at dealers are on commission.
> Their incentive is to create problems, not satisfy customers. You are
> really on your own now, they cannot be trusted, you can't believe anything
> they say.
>
> Roland
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf Of
> David Kao
> Sent: Tuesday, January 29, 2008 11:21 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: Stevens Creek Volkswagen in Santa Clara
>
> Maybe this is actually an American culture in the auto industry.
> A warranty is not really meant a warranty. It means if you are able
> to fight you will get it. I do not want to fight it any more. I
> don't think I will have any advantage by getting a pair of
> remanufactured axles.
>
> David
>
>
>
>
> --- Allan Streib <streib@cs.indiana.edu> wrote:
>
> > New car warranties are a marketing gambit, just like rebates. They
> > are not a guarantee that you won't have problems. They are not an
> > indicator of the real longevity or quality of the vehicle. Not at
> > all. KIA has 10 year warranties. Why? Are their cars that good?
> > NO, it's because it is the only way they can get people to buy them.
> >
> > Problems getting them to actually honor the warranty when something
> > does go wrong is not unique to VW. I have heard horror stories about
> > people trying to get Chrysler to honor their warranties.
> >
> > Sorry to hear of your troubles. Hope they come around.
> >
> > Allan
> >
>
>
>
>
> ____________________________________________________________________________
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