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Date:         Fri, 4 Apr 2008 17:29:47 -0700
Reply-To:     Scott Daniel - Shazam <scottdaniel@TURBOVANS.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Scott Daniel - Shazam <scottdaniel@TURBOVANS.COM>
Subject:      Re: Oil Pressure Light on-need help!  (dealer cant fix it)
Comments: To: JR Denton <jasondenton@COMCAST.NET>
In-Reply-To:  <001201c896a7$966f71d0$0202a8c0@dumbarto13fc62>
Content-Type: text/plain; charset="us-ascii"

This is amazing, and tragic too. It's not that they 'can't' well maybe they are that incompetent, but it's probably more that newer cars in their bays are more profitable for them to work on, and they're afraid they'll have 20 hours into it and they would hate to actually charge someone that much.

And how on earth can a VW Dealer not know how to get a VW part ??????

Is this in the East Coast ? I was paid to consult for a customer where his vw dealer told him to find a used ECU to install. I'll tell you, in the normal world, if the new part is $ 3,000 dollars, and they diagnose that's what you need, they won't care, they'll just tell you, you need one. So for a VW dealer to tell someone to find a used ECU instead of telling them they need say 980 dollar new one, is ludicrous. And how is it that they can't look up a VW part ???? It's rally a sad shame that people with good money that own vanagons........and in this case, a low miles late model one, at the supposedly 'official and expensive' place and they claim they can't fix it - what on earth is up with that ??? hell, I can fix it . jeez......maybe they really are just plane ole incompetent. How do they sleep at night ?

I'm still aghast - they 'think' it's the - I imagine you might mean the DOPS...dynamic oil pressure system - it's a circuit in the dash, no big deal. Did this VW Dealer ever hear of a Bentley manual ??? This is about the biggest WTF I every heard of. Is this a late April Fools Day joke ? Maybe that's what the dealer was doing on you.

Sorry to go on. I specialize in what 'REAL SERVICE' is - and I don't mean service the car, I mean actual S E R V I C E to the customer, like a nun is in service to god. And I find the dealers service departments don't really know anything about this concept at all. Like telling you 'how are WE gong to get a part' .........you must be joking.

-----Original Message----- From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf Of JR Denton Sent: Friday, April 04, 2008 4:00 PM To: vanagon@GERRY.VANAGON.COM Subject: Oil Pressure Light on-need help! (dealer cant fix it)

Here is my story- I am buying a 91 Westy. The current owner who is very conscientious and about a week ago after giving it a pre-sale test drive he noticed that the oil pressure light (and buzzer) came on. While it is running the oil psi light/buzzer are constantly on. Since he gets everything done at the dealer, he took it there to get them to fix it prior to our sale.

Here are the particulars on the van-

- 74K orig miles on engine- dealer check compression/head leaks/oil pressure- all check out perfect - The dealer has done the following: replaced oil pressure sending unit, pulled the dash off and checked the interface wire harness/all connections to the light/etc, checked the wiring harness

They told him that they think it might be the "Oil pressure dynamic relay" to be replaced (they think)? If this in the part- where do we get one?

Overall, I think they are at a dead end as far as trying to fix it- since they probably only see 1 vanagon a year for service. I am looking some ideas on what to tell the dealer to try. Any input from the experts on the list would be great!

Thanks very very much,

Jason

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