Date:         Thu, 8 May 2008 23:58:27 -0400
Reply-To:     Ken Wilford <kenwilfy@COMCAST.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Ken Wilford <kenwilfy@COMCAST.NET>
Subject:      Advice about how to deal with auto shipper damage
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

I wanted to ask the advice of the list about a problem that I am
having.  I have shipped and received vehicles many, many times with no
incidents or problems over the years however I guess you are bound to
have a problem eventually.  I recently had a Sterling Kit car shipped up
here to NJ from KY.  The driver calls me tonight to tell me that he is
going to deliver the car tomorrow morning.  That is fine.  However he
then proceeds to tell me that he had the car on the upper level of the
car hauler and that at some point in the trip the hood of the car has
blown off.  So now I am being delivered a damaged vehicle and I am not
sure what my options are.  I am thinking about just noting this on the
shipping form and then taking the loss of the hood up with the shipping
company.  The driver tells me that he has already told them about the
problem and that they are telling him that because it was a kit car it
should have been transported in an enclosed carrier instead of in an
open carrier so they aren't responsible for the loss of the hood.
However I was really clear with the shipping company when we were
scheduling the pick up of the car that it was a kit car.  The guy I was
talking to knew all about kit cars and told me that he was thinking
about buying one himself.  I gave him the website address of Sterling so
that he could take a look and see what the car was like.  I figure if it
was an issue about transporting the car on an open carrier they should
have said something to me at that time.  Or the driver should have came
to pick up the car and then said, Nope I can't transport the car this
way we are going to need to use a closed carrier, etc.  I feel that
since they picked up the car then it is there responsibility to deliver
it in one piece.  After all I didn't pay for most of the car to be
shipped to me here in NJ, I paid for all of the car to be shipped here.

Anyone have a similar experience?  How did you deal with it?  How did it
come out in the end?

Any advice would be appreciated.

Thanks,
Ken Wilford
John 3:16
www.vanagain.com