Date:         Tue, 5 Aug 2008 15:31:46 -0700
Reply-To:     John Goubeaux <john@UCSB.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         John Goubeaux <john@UCSB.EDU>
Organization: University of California Santa Barbara
Subject:      Re: Van Cafe - How'd they do that?
In-Reply-To:  <003801c8f726$fac15010$0201000a@agmnewbox>
Content-type: text/plain; charset=iso-8859-1; format=flowed

I agree with those who have responded, service is key !

However,  IMHO I attribute a lot to their well designed, logical and
easy to navigate web site. Being able to find what you need, search, see
an image, are all important in today's online marketplace. I have seen
to many "rinky dink"  web sites that barely work.

-john

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