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Date:         Mon, 10 Nov 2008 13:14:54 -0900
Reply-To:     Mark Tuovinen <mst@AK.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Mark Tuovinen <mst@AK.NET>
Subject:      Re: BLACKBREARD - the debacle ESCALATES
Comments: To: Matt Drew <t3vanagon@GMAIL.COM>
In-Reply-To:  <326099ba0811100946y37827782q69f9e042a388b7d7@mail.gmail.com>
Content-type: text/plain; charset=us-ascii

Matt,

What insurance company is this, and where are you located?

Mark in AK

----- Original Message ----- From: Matt Drew <t3vanagon@GMAIL.COM> Date: Monday, November 10, 2008 8:49 am Subject: BLACKBREARD - the debacle ESCALATES To: vanagon@GERRY.VANAGON.COM

> I CAN NOT BELIEVE THIS ! ! ! ! > > I contacted the adjuster to take next steps in having the value of > Blackbeard re-evaluated this morning. > This was the response that I received: > - - - - - - - > "Matt, > > The next step is for me to proceed with the vehicle as a total and > let the > Total Loss Adjuster settle it with you. They will have all that > information on how to dispute the value and what the next steps are. > Technically, I am not even supposed to tell you what its worth or > I settle > the case. Since I have no idea what I am doing it would probably > take a > long time :) > > I will go ahead and submit vehicle as a total and someone should > be in > touch with you in the next 2 business days who will advise you how to > proceed if you are not happy with the settlement amount offered." > > - - - - - - - > > I responded IMMEDIATELY and advised that I did not authorize ANY final > action to be taken and that I would contact my agent directly, and > at that > time *I* would advise on next steps. > > At that time I received yet ANOTHER unbelievable response: > - - - - - - - - > "Matt, > > Vehicle has been deemed a total and unless you are withdrawing the > claimthen I have no choice but to submit the vehicle as a total. > Once that is > done you may discuss settlement options with the total loss > adjuster. Call > me with any questions" > - - - - - - - > > I've contacted my agent who is siding with me and feels as though the > adjuster is completely incompetent and that I am WELL within my > rights. > > > > . . . TO BE CONTINUED . . . . >


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