Date:         Fri, 20 Mar 2009 19:52:43 -0700
Reply-To:     Bernie <berniej@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Bernie <berniej@GMAIL.COM>
Subject:      Re: Subject: Re: Buying a new VW - anyone have salesperson advice?
In-Reply-To:  <883963.55199.qm@web34205.mail.mud.yahoo.com>
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Help me get in touch with the "inner
rodent" of the car sales person


I sold new Toyota's for some years after a career in social work.
Let me share that there are some customers who more than qualify
for the "rodernt of the year" award.
On more occasions that I want to remember you would spend a lot
of time with a customer presenting the car, demonstrating the car,
explaining features of the car and making sure the right vehicle had
been selected with the right options and color only to find them
in the fleet guys office later in the week as they had bought through
a broker who spends no or very little time with the customer.
The broker makes something, the fleet guy makes something and
I who did most of the work and actually "sold" the car make "nothing".
If you buy from a broker to save a few bucks that is fine but don't
ask me to "sell" a car so he can get paid.
When you work commission only, it would be nice if people put some
value on the time you spend with them.
Believe me you see people with a lack of integrity on
both sides of the desk in the car business.
Lack of integrity shows up in any kind of business not just
the car business.



Bernie (the rodentl)
Vancouver