Date: Thu, 17 Sep 2009 13:02:28 -0400
Reply-To: VW Doka <vw.doka@GMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: VW Doka <vw.doka@GMAIL.COM>
Subject: Re: Mechanics using customer supplied parts.. Was bars leaks
In-Reply-To: <71d9cdf90909170831o52efcf48j73847e54551200b6@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
I've been in and around the automotive repair business since I was a
wee lad (think 1960's), and it has always been the general rule that
labor pays the overhead and parts make the profit.
Just my experience.
Cheers,
Jeff
On Thu, Sep 17, 2009 at 11:31 AM, Jake de Villiers
<crescentbeachguitar@gmail.com> wrote:
> That's just perfect Mark! =)
>
> On Thu, Sep 17, 2009 at 5:41 AM, Mark Dearing <VWBrain@aol.com> wrote:
>
>> In a message dated 9/16/2009 11:20:55 P.M. Eastern Daylight Time,
>> thargrav@HIWAAY.NET writes:
>>
>> I have a very different opinion.
>>
>> A friend who is dead now, used to work on all my stuff I could not get to,
>> would not let customers bring in their own parts. He stated more than once
>> that he was tired of customers bringing in used stuff that often was not
>> in
>> any better shape than what he pulled off and he was tired of customers
>> bringing in incorrect parts.
>>
>> He would let customers pick up & pay for parts with their own money
>> provided
>> he ordered what was needed.
>>
>> As far as cost is concerned? Shops do get a discount, but they should, and
>> they should make a profit on the parts they buy to install on your
>> Vanagon.
>> It's just a part of business, like gasoline at a gas station or milk from
>> WallyWorld.
>>
>> Thanks,
>> Tom Hargrave
>> 256-656-1924
>>
>> Our Web Sites:
>> www.kegkits.com
>> www.stir-plate.com
>> www.andyshotsauce.com
>>
>>
>> -----Original Message-----
>> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On Behalf
>> Of
>> B
>> Feddish
>> Sent: Wednesday, September 16, 2009 7:25 PM
>> To: vanagon@GERRY.VANAGON.COM
>> Subject: Mechanics using customer supplied parts.. Was bars leaks
>>
>> >> If you have a mechanic that refuses to warranty parts not purchased
>> through him, I can fully understand his postion, however to refuse to
>> install anything that he didn't sell you is an indicator that you need to
>> consider a new wrench. As times get tighter and the willing spenders
>> become
>> fewer in number some attitudes along these lines will change.
>>
>> My Vanagon Shop will install whatever proper part you bring, but only
>> warranty the labor and installation, not the part. So if it falls off,
>> he'll fix it, if it breaks you pay to fix it. Pretty fair I'd say.
>> (Kudos
>> to StephansAutohaus, Sacramento, an oasis of service and professionalism
>> in
>> a desert of mediocrity) <<
>>
>> Good topic. I've always had mechanics that would put in parts that I knew
>> were considerably cheaper than what they could get. My current mechanic
>> had
>> no problem with it and would even stop work to call me to say I need "x"
>> part and if I could get it cheaper at say BD or somewhere else. I never
>> abused this by showing up with spark plugs and distributer caps but a $99
>> BD
>> muffler beats $300 from the dealer, no matter if he added a "secret
>> markup".
>> Unfortunatly my mechanic had a fallout with his partner and closed shop
>> and
>> now he works for a shop nearby as regular mechanic and the owner HATES
>> that
>> I bring parts. He gave my wife the nastiest look when she was dragging my
>> BD
>> EV muffler into the shop last week. I even gave them the chance to find a
>> non-dealer muffler for the EV and they cound not. If they ever tell me to
>> stop bringing my own stuff I'll find another mechanic.
>>
>> Bryan
>>
>>
>>
>> hey guys what I do is tell the customer this, first no quarantee of any
>> kind, second if it is the wrong part and I have to reinstall your old part
>> till the correct part comes in I have to charge you for the job and then
>> again when I do it again, third if it is the wrong part and the vehicle is
>> stuck on my lift then it is $50/hour when it is sitting there waiting on
>> you
>> to get me the correct part. last my labor rate for your parts just went
>> up. This is when they normally tell me to get the correct parts later
>> mark dearing
>>
>
>
>
> --
> Jake
>
> 1984 Vanagon GL
> 1986 Westy Weekender "Dixie"
>
> Crescent Beach, BC
>
> www.thebassspa.com
> www.crescentbeachguitar.com
> http://subyjake.googlepages.com/mydixiedarlin%27
>
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