Date: Thu, 17 Sep 2009 08:31:42 -0700
Reply-To: Jake de Villiers <crescentbeachguitar@GMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Jake de Villiers <crescentbeachguitar@GMAIL.COM>
Subject: Re: Mechanics using customer supplied parts.. Was bars leaks
In-Reply-To: <d1a.4a6e2998.37e38871@aol.com>
Content-Type: text/plain; charset=ISO-8859-1
That's just perfect Mark! =)
On Thu, Sep 17, 2009 at 5:41 AM, Mark Dearing <VWBrain@aol.com> wrote:
> In a message dated 9/16/2009 11:20:55 P.M. Eastern Daylight Time,
> thargrav@HIWAAY.NET writes:
>
> I have a very different opinion.
>
> A friend who is dead now, used to work on all my stuff I could not get to,
> would not let customers bring in their own parts. He stated more than once
> that he was tired of customers bringing in used stuff that often was not
> in
> any better shape than what he pulled off and he was tired of customers
> bringing in incorrect parts.
>
> He would let customers pick up & pay for parts with their own money
> provided
> he ordered what was needed.
>
> As far as cost is concerned? Shops do get a discount, but they should, and
> they should make a profit on the parts they buy to install on your
> Vanagon.
> It's just a part of business, like gasoline at a gas station or milk from
> WallyWorld.
>
> Thanks,
> Tom Hargrave
> 256-656-1924
>
> Our Web Sites:
> www.kegkits.com
> www.stir-plate.com
> www.andyshotsauce.com
>
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On Behalf
> Of
> B
> Feddish
> Sent: Wednesday, September 16, 2009 7:25 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Mechanics using customer supplied parts.. Was bars leaks
>
> >> If you have a mechanic that refuses to warranty parts not purchased
> through him, I can fully understand his postion, however to refuse to
> install anything that he didn't sell you is an indicator that you need to
> consider a new wrench. As times get tighter and the willing spenders
> become
> fewer in number some attitudes along these lines will change.
>
> My Vanagon Shop will install whatever proper part you bring, but only
> warranty the labor and installation, not the part. So if it falls off,
> he'll fix it, if it breaks you pay to fix it. Pretty fair I'd say.
> (Kudos
> to StephansAutohaus, Sacramento, an oasis of service and professionalism
> in
> a desert of mediocrity) <<
>
> Good topic. I've always had mechanics that would put in parts that I knew
> were considerably cheaper than what they could get. My current mechanic
> had
> no problem with it and would even stop work to call me to say I need "x"
> part and if I could get it cheaper at say BD or somewhere else. I never
> abused this by showing up with spark plugs and distributer caps but a $99
> BD
> muffler beats $300 from the dealer, no matter if he added a "secret
> markup".
> Unfortunatly my mechanic had a fallout with his partner and closed shop
> and
> now he works for a shop nearby as regular mechanic and the owner HATES
> that
> I bring parts. He gave my wife the nastiest look when she was dragging my
> BD
> EV muffler into the shop last week. I even gave them the chance to find a
> non-dealer muffler for the EV and they cound not. If they ever tell me to
> stop bringing my own stuff I'll find another mechanic.
>
> Bryan
>
>
>
> hey guys what I do is tell the customer this, first no quarantee of any
> kind, second if it is the wrong part and I have to reinstall your old part
> till the correct part comes in I have to charge you for the job and then
> again when I do it again, third if it is the wrong part and the vehicle is
> stuck on my lift then it is $50/hour when it is sitting there waiting on
> you
> to get me the correct part. last my labor rate for your parts just went
> up. This is when they normally tell me to get the correct parts later
> mark dearing
>
--
Jake
1984 Vanagon GL
1986 Westy Weekender "Dixie"
Crescent Beach, BC
www.thebassspa.com
www.crescentbeachguitar.com
http://subyjake.googlepages.com/mydixiedarlin%27
|