Date: Thu, 17 Sep 2009 11:52:27 -0400
Reply-To: mcneely4@COX.NET
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Dave Mcneely <mcneely4@COX.NET>
Subject: Re: Mechanics using customer supplied parts.. Was bars leaks
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=no
I once saw a sign (it's been many years ago now) in a shop on this
subject. The sign showed a customer burdened with the makings of meal,
some of which had flies buzzing around, standing at the counter of a
diner. The caption read something like, "You don't ask a restaurant to
cook your breakfast from stuff you bring in. Don't ask us to install
parts you bring in."
On Thu, Sep 17, 2009 at 10:31 AM , Jake de Villiers wrote:
> That's just perfect Mark! =)
>
> On Thu, Sep 17, 2009 at 5:41 AM, Mark Dearing wrote:
>
>> In a message dated 9/16/2009 11:20:55 P.M. Eastern Daylight Time,
>> thargrav@HIWAAY.NET writes:
>>
>> I have a very different opinion.
>>
>> A friend who is dead now, used to work on all my stuff I could not
>> get to,
>> would not let customers bring in their own parts. He stated more
>> than once
>> that he was tired of customers bringing in used stuff that often was
>> not
>> in
>> any better shape than what he pulled off and he was tired of
>> customers
>> bringing in incorrect parts.
>>
>> He would let customers pick up & pay for parts with their own money
>> provided
>> he ordered what was needed.
>>
>> As far as cost is concerned? Shops do get a discount, but they
>> should, and
>> they should make a profit on the parts they buy to install on your
>> Vanagon.
>> It's just a part of business, like gasoline at a gas station or milk
>> from
>> WallyWorld.
>>
>> Thanks,
>> Tom Hargrave
>> 256-656-1924
>>
>> Our Web Sites:
>> www.kegkits.com
>> www.stir-plate.com
>> www.andyshotsauce.com
>>
>>
>> -----Original Message-----
>> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On
>> Behalf
>> Of
>> B
>> Feddish
>> Sent: Wednesday, September 16, 2009 7:25 PM
>> To: vanagon@GERRY.VANAGON.COM
>> Subject: Mechanics using customer supplied parts.. Was bars leaks
>>
>>>> If you have a mechanic that refuses to warranty parts not
>>>> purchased
>> through him, I can fully understand his postion, however to refuse
>> to
>> install anything that he didn't sell you is an indicator that you
>> need to
>> consider a new wrench. As times get tighter and the willing
>> spenders
>> become
>> fewer in number some attitudes along these lines will change.
>>
>> My Vanagon Shop will install whatever proper part you bring, but
>> only
>> warranty the labor and installation, not the part. So if it falls
>> off,
>> he'll fix it, if it breaks you pay to fix it. Pretty fair I'd say.
>> (Kudos
>> to StephansAutohaus, Sacramento, an oasis of service and
>> professionalism
>> in
>> a desert of mediocrity) >
>> Good topic. I've always had mechanics that would put in parts that
>> I knew
>> were considerably cheaper than what they could get. My current
>> mechanic
>> had
>> no problem with it and would even stop work to call me to say I need
>> "x"
>> part and if I could get it cheaper at say BD or somewhere else. I
>> never
>> abused this by showing up with spark plugs and distributer caps but
>> a $99
>> BD
>> muffler beats $300 from the dealer, no matter if he added a "secret
>> markup".
>> Unfortunatly my mechanic had a fallout with his partner and closed
>> shop
>> and
>> now he works for a shop nearby as regular mechanic and the owner
>> HATES
>> that
>> I bring parts. He gave my wife the nastiest look when she was
>> dragging my
>> BD
>> EV muffler into the shop last week. I even gave them the chance to
>> find a
>> non-dealer muffler for the EV and they cound not. If they ever tell
>> me to
>> stop bringing my own stuff I'll find another mechanic.
>>
>> Bryan
>>
>>
>>
>> hey guys what I do is tell the customer this, first no quarantee
>> of any
>> kind, second if it is the wrong part and I have to reinstall your
>> old part
>> till the correct part comes in I have to charge you for the job and
>> then
>> again when I do it again, third if it is the wrong part and the
>> vehicle is
>> stuck on my lift then it is $50/hour when it is sitting there waiting
>> on
>> you
>> to get me the correct part. last my labor rate for your parts just
>> went
>> up. This is when they normally tell me to get the correct parts
>> later
>> mark dearing
>>
>
>
>
> --
> Jake
>
> 1984 Vanagon GL
> 1986 Westy Weekender "Dixie"
>
> Crescent Beach, BC
>
> www.thebassspa.com
> www.crescentbeachguitar.com
> http://subyjake.googlepages.com/mydixiedarlin%27
| 
