Date:         Thu, 17 Sep 2009 20:11:02 -0400
Reply-To:     Benny boy <huotb@VIDEOTRON.CA>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Benny boy <huotb@VIDEOTRON.CA>
Subject:      Re: Mechanics using customer supplied parts.. Was bars leaks
Comments: To: Michael Sullivan <sandwichhead@GMAIL.COM>

Men, i should then be very fat or be a millionaire as we speak, bot no, what
is wrong???

I see people like that, once in a wile, the polite and respectful one, they
offer money, i say no but thanks for thinking about it.

In the pass 2 years customer relation went from ok to pretty good, some
amazing one also.

Strangely, they are all high end job one, where money is not the real
concern anymore.

Big project customer are the best in general, they know in advance what will
be the total invoice so we talk about other stuff then money.

Interesting thread as i was ready to close the shop last winter.

But now, it's all good.

Benny

On Thu, 17 Sep 2009 18:37:15 -0500, Michael Sullivan
<sandwichhead@GMAIL.COM> wrote:

>Just wanted to chime in...professional advice is worth something.  If I stop
>at a shop and ask a question, 9 times out of ten I buy lunch.  If I pay to
>have some work done, I realize it is not just the time but the expertise and
>the subsequent relationship that is built. Everybody has got to make a buck
>and techincal knowledge should be recognized.  If allowed, I have no problem
>paying the labor again if the part is not theirs and it fails.  Gotta say
>though, it is hard to find that special someone. My .02.
>Michael in San Antonio
>91GL AT 'Gringo'
>73 Beetle