Date: Mon, 30 Nov 2009 21:07:28 -0000
Reply-To: Arkady Mirvis <arkadymirvis@GMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Arkady Mirvis <arkadymirvis@GMAIL.COM>
Subject: Re: Avoid A-German Auto in San Jose
In-Reply-To: <692751.34021.qm@web62305.mail.re1.yahoo.com>
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MJ, did you report the case to Better Business Bureau? Do it!
Even unpolite reception must be reported! Anytime and at any place. Once I
was given very hard time with a repair in my house. My attorney letter was
ignored. The case finished the service company. As citizens and customers it
is our obligation to chase the frods and scammers and destroy them
financially.
A. M.
----- Original Message -----
From: "M. Jade" <tinho2010@YAHOO.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Saturday, November 28, 2009 6:57 PM
Subject: Avoid A-German Auto in San Jose
> If you are looking for Vanagon or any German auto parts new or used
> never get
> near this place in San Jose Avenue in San Jose.
>
> Two months ago I was looking for a signal light assembly for my Audi A4,
> which somehow
> fell off in the middle of a freeway somewhere. I called a few places and
> found this A-German
> Auto quoted a lowest price (almost 10% off). With no suspicion whatsoever
> I went there to
> check it out. The part looked fine except that there was no socket and
> electric wiring harness
> and no signal light bulb. I was then told that the electric harness was a
> separate item available
> at dealers. I trusted them and paid for it with my credit card.
>
> Once I got back home I checked with other parts places again. I was told
> that the electric
> harness including a light bulb was included and was a part of the signal
> light assembly. It wasn't
> a separate part. What a bummer. I went back to A-German Auto and asked for
> a return.
> The guy there was a bit reluctant to accept my return at first. He even
> tried to charge me a
> 15% restocking fee. They accepted my return eventually with a poker joker
> face. I left the
> place and headed to a dealer and got a dealer part instead of an
> aftermarket one.
>
> Well, more than a month later I found in my credit card bill a charge of
> something by A-German
> Auto on the day I bought and returned the part.What a bummer! They added
> $30 more actually.
> I called my bank and requested to dispute the charge by providing all
> evidences, papers. It took
> another 30 days for my bank to approve my request to dispute the charge.
> The bank had to cancel
> my credit card and issue a new one to me.
>
> Don't get near to this place if you are looking for Vanagon parts. Clearly
> they first tried to scam
> me with the electrical harness removed although with a lower price. Had I
> accepted it I would have
> to pay extra for the electric harness. Then they tried to steal my money
> by charging me something
> I did not buy. When my bank investigated they provided a signed sales slip
> with somebody else's
> signature. It took zero time for my bank to approve my dispute.
>
> A-German Auto is actually a wreck yard full of German junkies including
> wrecked Vanagons.
> I was warned by friends about this place some 25 years ago when I had a
> beetle and looked for
> used parts for it. I thought of giving it a try 25 years later. It proved
> again that it is a place definitely
> to avoid.
>
> MJ in San Jose
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