Date:         Sat, 12 Dec 2009 12:02:25 -0500
Reply-To:     Mark A Kippert <vanagon@KIPPERT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Mark A Kippert <vanagon@KIPPERT.COM>
Subject:      Re: Back and forth
In-Reply-To:  <7EFAD9210FDF4D20875DEB8F32E39951@Guenther>
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes

Did he work at a dealership?

Mark K
1986 GL/2WD/4SPD



On Dec 11, 2009, at 5:46 PM, Arkady Mirvis wrote:

> I met recently in Frankfurt an old German mechanic returning after 2
> years in USA. Joachim-Gottlib (his name) wasn't of great opinion
> about the service in USA and working habbits. I, he said, hardly
> escaped nervous breakdown soon after my arrival to USA and then was
> constantly on the edge of insanity seeing dirt, parts and tools on
> the floor. Then very few professionally trained employes, mostly
> kids repeating mistakes of their trainers. I was outraged that the
> place had only one experienced (?) person controlling bunch of
> inexperienced employes.
> Nobody really did mental work and service was haphazard, trial and
> error, sweating out. Nobody was able to do the work in required time
> standard and the customer was often charged for work not done.