Date: Wed, 15 Sep 2010 17:40:40 -0700
Reply-To: Scott Daniel - Turbovans <scottdaniel@TURBOVANS.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Scott Daniel - Turbovans <scottdaniel@TURBOVANS.COM>
Subject: Re: Spare Tire Goes Flat-Now Cross Rotated tires or Not
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hi...
I know, I know ..
seriously...
had a nice little talk with the guy at the front desk ...medium length tire
valves to clear the hubcaps..
I check in the guy mounting the tires ...
he missed the note, was putting in short ones.
so it's getting to where I doubt any conversation that is not in person, in
the moment, right there, right then...
because so often lately ...the conversation turned out to be untrue or a
waste of time.
re
Drove a couple
of hundred miles on them that way until I noticed, went back, pissed,
& they took care of it immediately-gave moi a $50 off coupon for my
troubles, but said no problem!
I am really glad to hear that ...that they offered to correct it immediately
..
with apologies I hope, and a 50 dollar gift coupon.
that is how it SHOULD be when a shop screws up .
I don't think we can really trust tire stores very much.
Got one customer ....nice 86 Wolfsburg Weekender...brand new *car* tires on
it.
I asked if she got them at the Ashland OR Les Schwab ..
I already knew she probably did, and she did.
I talked to them at 'my' les Schwab dealer..
asking them if they'd consider buying back the near new car tires at
something like 30 bucks each, and give her a very fair deal on a set of
correct vangon-rated tires ..
the guy I talked to was open to the idea.
It is always smart for any business to immediately clean up any mistake and
even offer some compensation, like a free oil change, which costs a business
very little in parts and time.
that's only smart ..a good reputation is the single most important asset any
business can have, more important than any other asset, or fancy equipment,
etc.
you know...people know that people make mistakes now and then ...that just
happens.
what they want, and expect, is that the mistake maker will acknowledge it,
apologize, and take care of it, immediately. No problem when that happens.
Unfortunately ....'being defensive' is a too common malady that many humans
in this, and many, cultures, suffer from.
If they'd just say ....'you're right ! thanks for pointing that out. We'll
take care of it immediately' ..
and sometimes it happens that way, sometimes.
----- Original Message -----
From: "Tom Buese" <tombuese@comcast.net>
To: "Scott Daniel - Turbovans" <scottdaniel@TURBOVANS.COM>
Cc: <vanagon@GERRY.VANAGON.COM>
Sent: Wednesday, September 15, 2010 3:18 PM
Subject: Re: Spare Tire Goes Flat-Now Cross Rotated tires or Not
>
> On Sep 15, 2010, at 3:45 PM, Scott Daniel - Turbovans wrote:
>
>> re
>> As always, a call to your tire manufacturer will get you the correct
>> answer for your specific tire.
>>
>> well, MAYBE it will ...it SHOULD let's say.
>> ( I've had so many phone conversations that turned out to not be true
>> lately
>> it's just silly, like 3/4th of them )
>>
>> it's true ....radial tires are allowed to be cross-rotated these days ..
>> except directional tires of course.
>> and ...seems this is seldom thought of, but if you run directional
>> tires,
>> and have a spare of the same type ..you have to choose whether you'll
>> have a
>> left spare or a right one.
>> ( though you can run a directional tire backwards without harm I
>> believe..
>> it just won't work as well, traction and tread-wise. )
>
> yes, I just had my Hakkas rotated at Discount Tires & even tho I told the
> Service Rep that they were directional tires, they put them on crossed so
> the 2 front tires were running backwards! Drove a couple of hundred
> miles on them that way until I noticed, went back, pissed, & they took
> care of it immediately-gave moi a $50 off coupon for my troubles, but
> said no problem!
>
> YMMV,
>
> Mr. BZ-never trust a tire jockey
>>
>> all tire fun.
>> Scott
>> ----- Original Message -----
>> From: "Todd.Last" <Rubatoguy@COMCAST.NET>
>> To: <vanagon@GERRY.VANAGON.COM>
>> Sent: Tuesday, September 14, 2010 11:19 PM
>> Subject: Re: Spare Tire Goes Flat
>>
>>
>>> I had heard this too, and after some investigation found out that this
>>> was true for older design radials, but generally is no longer the case
>>> for tires made today - except for those with directional tread.
>>> (I remember when my family got their first Michelin radials in the late
>>> 1970's they handed out a pamphlet that specifically said not to
>>> cross-rotate the tires.)
>>> As always, a call to your tire manufacturer will get you the correct
>>> answer for your specific tire.
>>>
>>> Todd
>>> '88 Westy
>>>
>>> On 9/13/2010 9:31 PM, Alan Felder wrote:
>>>> I have been told that for at least some tires, radials, that they
>>>> should
>>>> never be changed to the opposite rotation, as would be neccessary if
>>>> you
>>>> were to rotate the spare thru. This appears to be true with the brand
>>>> new
>>>> tires on my sedan, as told to me by the manager at the tire shop.
>>>> something
>>>> about delamination if you reversed the rotation after the tire has
>>>> "set".
>>>> I
>>>> suppose you could rotate the spare on one side only, but you would not
>>>> be
>>>> getting the full life out of the spare and the other side would still
>>>> wear
>>>> 1/3rd quicker. I would like to do this on my westy but have not,
>>>> because
>>>> of
>>>> this advice.
>>>>
>>>> flame on..
>>>>
>>>> --
>>>> Alan Felder
>>>> Austin TX
>>>> 82 Diesel Westy
>>>>
>
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