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Date:         Fri, 16 Sep 2011 19:56:13 -0700
Reply-To:     Scott Daniel - Turbovans <scottdaniel@TURBOVANS.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Scott Daniel - Turbovans <scottdaniel@TURBOVANS.COM>
Subject:      Re: Interesting Experience on eBay NVC Friday Stuff
Comments: To: J Stewart <fonman4277@COMCAST.NET>
Content-Type: text/plain; format=flowed; charset="utf-8"; reply-type=original

Yep ... it can be the same way when one is a credit-card taking Merchant.. The customer is automatically right , without question....... and you are left to prove that they're wrong...

on the positive side ........Paypal made a mistake recently .. somehow a large amount being sent to me got cancelled.. but paypal didn't also cancel the 80 dollar fee associated with that payment to me.. so I ended up in the hole ( since I only had 30 bucks in my account anyway, to start with ) . So it was obvious there was a real mistake.

the first time I called I got a guy in a Central American country .. he assured me over and over that couldn't have happened...and it was something else.

fortunately, the next day I got an intelligent person here in the US ..they saw the mistake clearly .. and refunded me the 80 on the spot. Thank goodness for things making sense !

evilbay has always made me nervous in general. and it's easy for what you discribe to happen .. they only have to say they didn't get it, or it was defective, and you can be screwed right there.

here's to a more honest world ! scott

----- Original Message ----- From: "J Stewart" <fonman4277@COMCAST.NET> To: <vanagon@GERRY.VANAGON.COM> Sent: Friday, September 16, 2011 3:40 PM Subject: Re: Interesting Experience on eBay NVC Friday Stuff

>I too have had good luck on Ebay, and have even bought 2 cars (1 Vanagon) >and 2 motorcycles off Ebay. But as a seller I may be done. A while back, I >sold an item. Buyer emails me it is defective and wants his money back. I >respond that I don't recall it being "defective", but by all means send it >back and if it is I'll refund his money. Two days later he files a Paypal >claim against me. I respond to Paypal with the same, if he sends it back >and he is correct I'll refund his money. A few days later Paypal deducts >the money from my account and refunds it to this scumbag! And he still has >the item! He never sent it back. I must have sent a half dozen emails to >Paypal asking where was the fairness to me in all this? The buyer keeps the >item and gets a full refund. What a deal-for him!! > > > > Jeff Stewart > > > ----- Original Message ----- > > > Although my experience over the last 10+ years on eBay has been very good > and without any problems I've seen many very negative attitudes expressed > about eBay and especially their lack of interest or help with problems. > Well, last night I watched a sterling example of eBay policing itself. > I had searched for a specific item and found a bunch listed. But as I > browsed through the listings some of them began to hold my attention and > all > taken into account they smelled very fishy. And all had things said in the > adds that violated at least two of eBays rules. There were 6 or 8 such > adds. Well, stumbling through their support pages I found the place to > report suspicious adds. Within 20 minutes the first set of suspicious adds > had disappeared. I then did the same thing for the other half of the adds > I'd seen and again, withing a few minutes those adds had disappeared. > This is not the first time I've seen quick action by eBay when there was > something fishy going on. On another list the I subscribe to that deals > with a very special and expensive small telescope from time to time we see > scam adds for these telescopes. And on one occasion one that was known to > be stolen based on the serial number. Reports to eBay about such adds are > dealt with by the end of the day and sometimes in minutes. > Such action by eBay is reassuring that they at least try to police things. > But still, Buyer Be Aware, when something just doesn't ring true or is "To > good to be true" back off and be very careful.


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