Date: Wed, 8 Feb 2012 21:39:17 -0330
Reply-To: Joy Hecht <jhecht@ALUM.MIT.EDU>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Joy Hecht <jhecht@ALUM.MIT.EDU>
Subject: Re: Special Thanks to Daryl of AA Transaxle
In-Reply-To: <CAHtJhYN7D5bPg6qQU0P2RDLeD3PALfCi=9i2km85jmeGoa2Z0w@mail.gmail.com>
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Besides being really nice!
Lots of folks on this list go above and beyond. I won't list names - but
I'm sure all of you can think of the folks who have helped you or
entertained you or helped other folks or become good friends or just been a
good part of the community. Certainly I can.
Thanks to all of you!
(cue the violins... ;-)
Joy
On Wed, Feb 8, 2012 at 8:20 PM, Mark Tuovinen <aksyncronaut@gmail.com>wrote:
> I will second that, Daryl goes above and beyond!
>
> Mark in AK
> `87 Westy Syncro
>
> P S Of course I have to say nice things about him or he will part out or
> sell our van which he is storing until we can retrieve it after our 5800
> mile month long road trip
>
> On Tue, Feb 7, 2012 at 4:33 PM, Larry Chase <roadguy@roadhaus.com> wrote:
>
> > Volks,
> >
> > Sorry to clog your inboxes with yet another story about outstanding
> > customer service from Daryl of AA Transaxle, but it just has to be done
> :)
> >
> > Further apologies to those who where involved or know of these recent
> > events.
> >
> > Like many others, Maggie & I have been looking forward to attending Buses
> > by the Bridge 2012 in Lake Havasu City, AZ, for months.
> >
> > On Friday 12/30 I left Oklahoma heading towards BBB 2012 with a few
> > planned detours first.
> >
> > About 580 miles later, a bit East of Albuquerque, the roadhaus's
> tranny
> > locked up in 4th gear.
> >
> > We all know that sick feeling you get in the pit of your stomach when a
> > hugely anticipated trip is stalled on the side of the road.
> >
> > The plan had been to pick up Maggie at the Las Vegas airport on Saturday
> > 1/7 and join several friends gathering at the Valley of
> > Fire State Park, just north of Vegas, that night.
> >
> > To explore that area and a few others and head to Havasu for BBB on
> > Thursday 1/11.
> >
> > But there I am on the side of I-40 feeling pretty down.
> >
> > In a Hail Mary move I place a call to Daryl, just caught him as he was
> > leaving the shop.
> >
> > Remember .. this is Friday night of New Years Holiday weekend.
> >
> > After explaining the situation, Daryl calmly says and I quote " Gotcha
> > covered. You WILL be there.. that’s an order and I will do
> > whatever is in my power to make it so"
> >
> > Really, I say, yup he replies.
> >
> > The sick feeling is suddenly gone as Darryl explains that he has an extra
> > Syncro core and will begin the rebuild the next day.
> >
> > And to just let him know where to ship it for the R&R.
> >
> > Long Story Short ... I had a new transaxle in my hands a couple of days
> > later, two days for the install in Santa Fe (thks to Thom at European
> > AutoWerks)
> > and I was on my way again.
> >
> > Picked up Maggie at the Vegas airport on Saturday and joined our friends
> > as planned.
> >
> > Absolutely amazing ... thanks to Daryl.
> >
> > BTW .. complete trip report to follow soon.
> >
> > Definition of "Soon" .. within the next 30 days :)
> >
> >
> > larry
> > roadhaus.com
>
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