Date: Fri, 18 May 2012 10:33:19 -0400
Reply-To: Ken Wilford <kenwilfy@COMCAST.NET>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Ken Wilford <kenwilfy@COMCAST.NET>
Subject: Re: Front CV's on a syncro- Van-Again response
In-Reply-To: <CAH3v19JJXQ8enJ+jcWzCtP7n9bxijVfiNR9OtPT5MHVjXBYftw@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
No problem Craig, glad this job went well for you. Thank you for
putting in the nice comments for us.
This is just business as usual at Van-Again. As always we try to make
each of our customers feel special and appreciated. We take the time to
talk to them on the phone or via email as a person and help them with
any advice they need for their particular Vanagon project. Our prices
are comparable to other vendors and if you have a question about a price
you can feel free to email me and see if I can match it. Usually the
parts go out that day, and our shipping cost is not inflated. We don't
show a cheap price and then inflate the shipping cost to make up the
difference. As for our return policy it is very generous. I have had
customers call me that bought things several years ago and as long as
the parts were in new shape, we can take it back for store credit. If
you have never tried Van-Again for your Vanagon parts, I invite you to
give us a try the next time you need something. I think you will be
pleasantly surprised.
--
Thanks,
Ken Wilford
John 3:16
www.vanagain.com
Phone: 856-327-4936
Fax: 856-327-2242
On 5/18/2012 9:49 AM, craig cowan wrote:
> I would like to thank those who gave me tips on how to best proceed with
> replacing/rebooting my front axles on my syncro. It went surprisingly easy!
> I would not hesitate to do this job if you have reservations about it.
> Best of all, Ken Willford at Vanagain once again came through on parts! I
> called him up at 5pm on a tuesday as he was closing down. He placed my
> order, and Wed afternoon, my parts were here!!!!
> That's hard/impossible to beat. Not only that, whenever I call Ken he gives
> great advice and is a real joy to deal with. I can't suggest him highly
> enough for you parts needs. Vanagain.com.
>
> The Lobro front outer CV boots are crazy thick, almost plasticy. They're a
> bit of a struggle to get on, but should last well.
> I was blessed in that all my front CVs were in good shape and just needed
> to be repacked. I did build up a spare axle though, just for good measure.
>
> Thanks again to everyone!
>
> -Craig Cowan
> '87 SUNROOF Syncro
> '90 GL
> '85 (Now gone to pasture.)
>
| 
