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Date:         Sun, 11 Nov 2012 14:23:46 -0600
Reply-To:     mcneely4@COX.NET
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Dave Mcneely <mcneely4@COX.NET>
Subject:      Re: Craftsman Tools, Ace Hardware
Comments: To: J Stewart <fonman4277@COMCAST.NET>
In-Reply-To:  <699071980.10043.1352567438946.JavaMail.root@sz0063a.westchester.pa.mail.comcast.net>
Content-Type: text/plain; charset=utf-8

The Craftsman web page lists the warranty coverage for the various products. And, torque wrenches are covered for one year only, accordin' to the information therein. mcneely

---- J Stewart <fonman4277@COMCAST.NET> wrote: > Ummmm, not so fast there. The "free" replacement policy doesn't apply to ALL Craftsman tools. Years ago I broke a fairly expensive Craftsman torque wrench. Took it back to the store and was told "So sorry, torque wrenches aren't covered" Tried another store. And another. Six Sears stores in all, and caused a big scene in two of them, getting managers involved, still wouldn't replace it. I have no love for Sears, but I would hate to see them go under and all those jobs lost. Jeff Stewart ----- Original Message ----- > > Take them back if they are Craftsman, they will replace them for free. > > Rob > > vwrobb@gmail.com > > Somewhere in Oregon

-- David McNeely


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