Vanagon EuroVan
Previous messageNext messagePrevious in topicNext in topicPrevious by same authorNext by same authorPrevious page (November 2012, week 4)Back to main VANAGON pageJoin or leave VANAGON (or change settings)ReplyPost a new messageSearchProportional fontNon-proportional font
Date:         Fri, 23 Nov 2012 14:36:21 -0500
Reply-To:     Tom Buese <tantonbz@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Tom Buese <tantonbz@GMAIL.COM>
Subject:      Re: Recommend a Lawyer
Comments: To: Al Knoll <anasasi@gmail.com>
In-Reply-To:  <CAO+Ycs+Yf61=jL5vP3WokoUCNvk5dfMmC0WNeR1uP0J7eQizZQ@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Ditto what Pensionerd said well!

YMMV,

Mr. BZ-count to10 before going off?

On Fri, Nov 23, 2012 at 2:07 PM, Al Knoll <anasasi@gmail.com> wrote:

> So Jon, it seems your 20+year old conveyance has problems. Perhaps > "looking inside" may help. > > Be that as it may, the business, any business is all about meeting and > exceeding Customer (that's you) expectations. Look inside, what were your > expectations and did you communicate those to Bostig? > > "Put it on the wall" is the very best method. The paper on the wall, read > and agreed to BEFORE the work, becomes the contract for the work to be > done. At the delivery time you both check off the expectations and the > warranty. Gotta be written down and agreed to by ya both. Else don't even > start til you're both agreed to the outcomes and how to verify them. As > the project proceeds and changes need to be made, the provider will have to > charge for these changes and that too is written down on the contract. > > So what if the provider misconnects the lamda sensors and causes your motor > to run exceedingly rich which causes the exhaust to run red hot, destroying > the wiring harness and causing other unseen damage? Are you as the > customer responsible? Nope. Even though the provider accuses you in > person of not driving the car "right". > > Now what if the unseen damage (perhaps ignored by the provider) causes the > brakes to fail? Or the engine to wear excessively requiring a rebuild or a > new motor. Who should pay for correcting the damage? Certainly not the > customer. > > What all this means is that those aspects of the vehicle that were > functioning to specification before the work should be functioning to > specification after the work. Leaving the drain plug loose on the oil pan > will cause pretty rapid death of motor. Only two entities could have > perturbed the plug. The provider, a "certified shop", or the owner. > Howabout stripping one of the threaded inserts that supports the transaxle > Who should pay to repair the damages. The owner? I don't think so. Such > are clearly a shop responsibility. > > However if the oil was leaking slowly and the owner was driving home from > the shop some long distance, things get pretty muddy with respect to > responsibility. > > Legal action or the threat of legal action is never the course unless ALL > other paths have been explored. Look inside and reconsider. > > Pensionerd. >

-- Tom Buese


Back to: Top of message | Previous page | Main VANAGON page

Please note - During the past 17 years of operation, several gigabytes of Vanagon mail messages have been archived. Searching the entire collection will take up to five minutes to complete. Please be patient!


Return to the archives @ gerry.vanagon.com


The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.

Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.